Alma Rivas
Plant City,FL
Summary
Bilingual healthcare and customer service professional with over 20 years of customer service, health and childcare experience. Reliable and flexible in various work environments and work shifts. Skilled in settings priorities and enjoys dynamic high-paced work environment work efficiently both as a team member and maximizing resources. Diplomatic and tactful with professionals and non professionals at all levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician
AdventHealth of Dade City
02.2021 - Current
- Providing patients care with showers, oral and peri care; Encouraging patients with good hygiene.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Certified Nurse Assistant
Hawthorne Village of Brandon
10.2019 - 11.2021
- Personal patients care with various of daily living, including toileting, bathing preparing meals and eating.
- Leveraged mobile health apps for timely reminders into the digital calendar, ensuring clients attend scheduled medical appointments.
- Educated family members on best practices for home care, empowering them to support the ongoing health of their loved ones.
Teacher
Brighter Days
09.2014 - 05.2019
- Develop, implement creative and enriching lessons plan for children ages 3-4.
- Create curriculum focusing on varying stages of child development including social, large/fine motor and language skills.
- Collaborated with parents and other professionals to ensure a positive and nurturing environment.
Certified Nurse Assistant (CNA)
Florida Presbyterian Homes
02.2013 - 08.2014
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
Certified Nurse Assistant -
Bella Vista Training Program
Georgia08.2011
GED -
Cornerstone Christian School Program.
Plant City, FL03.2003
Skills
- Customer Service
- Healthcare
- Childcare
Certification
- BLS Certification
- Driver's License
- CNA
- Certified Home Health Aide
- CPR Certification
Timeline
Patient Care Technician
AdventHealth of Dade City
02.2021 - Current
Certified Nurse Assistant
Hawthorne Village of Brandon
10.2019 - 11.2021
Teacher
Brighter Days
09.2014 - 05.2019
Certified Nurse Assistant (CNA)
Florida Presbyterian Homes
02.2013 - 08.2014
Certified Nurse Assistant -
Bella Vista Training Program
GED -
Cornerstone Christian School Program.
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