Experienced with assisting in audiometric evaluations and patient screenings. Proven ability to manage patient records and facilitate communication between audiologists and patients. Demonstrated expertise in hearing aid maintenance and patient counseling. Known for effective teamwork, adaptability, and delivering high-quality results in dynamic environments. Reliable and focused on enhancing patient experiences and ensuring optimal clinic performance.
Overview
15
15
years of professional experience
Work History
AUDIOLOGY ASSISTANT
CHRISTUS CHILDREN’S HOSPITAL OF SAN ANTONIO
04.2015 - Current
Requested for new or follow up Referrals/Authorizations for upcoming appointments efficiently and in a timely manner.
Submit orders/request for new, repairs or replacement devices.
Coordinated with insurance companies to verify coverage details for audiology services, expediting claims processing and minimizing out-of-pocket expenses for patients.
Anesthesia/Sedation ABR scheduling.
Facilitated communication between audiologists, physicians, speech-language pathologists, and other healthcare professionals involved in a patient''s care team.
Streamlined patient scheduling, facilitating timely appointments and reducing wait times for assessments.
Knowledgeable of Oticon, Oticon Medical, Cochlear, Phonak and Westone
Contributed to the overall success of the audiology clinic by consistently demonstrating a commitment to quality patient care, teamwork, and ongoing professional growth.
MEDICAL ASSISTANT
EASTSIDE WOMEN’S HEALTHCARE CENTER
08.2010 - 10.2014
Triaged patient’s
Sanitized, restocked, and organized exam rooms and medical equipment.
Collected urine and fecal samples
Thoroughly investigated past due invoices and minimized number of unpaid accounts
Recorded and filed patient data and medical records
Scheduled patient appointments.
Obtained client medical history, medication information, symptoms, and allergies.
Pediatric Critical Care Registered Nurse at Christus Children's Hospital Of San AntonioPediatric Critical Care Registered Nurse at Christus Children's Hospital Of San Antonio