Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Hospitality Worker
PARC
Detroit, MI
02.2021 - 12.2023
Assisted in training new hospitality workers on proper procedures for providing quality customer service.
Transmitted and received messages using telephones or telephone switchboards.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Interpreter
AFRIN Translation
Detroit, MI
05.2023 - Current
Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
Interpreted verbal conversations between individuals with limited English proficiency.
Facilitated communication between non-English speaking patients and healthcare providers.
Manager's Assistant
Main Group
Guadalajara, Mexico
03.2016 - 12.2019
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Reviewed emails daily to prioritize tasks for the manager's attention.
Drove customer feedback to deliver information to management for corrective action.
Handled incoming calls and directed callers to appropriate department or employee.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Executed on-time, under-budget projects by solving complex issues for senior leadership.