Aranza Yesenia Martinez
Houston,TX
Summary
Self-motivated and dependable Office Assistant/Manager with over 7 years of experience supporting office operations, assisting management, and fostering a collaborative work environment. Results-oriented professional with a proven ability to work effectively with team members, manage competing priorities, and contribute to the achievement of company goals. Passionate about organization, communication, and continuous improvement. Seeking an established company that offers opportunities for both professional advancement and personal growth.
Overview
2024
2024
years of professional experience
Work History
Front Desk Receptionist
Eddie Harouni, D.D.S
Los Angeles, CA
09.2021 - 07.2023
- Excellent phone and in-person communication skills.
- Greeting patients as they arrive and answering the phones.
- Scheduling and canceling patient appointments
- Organization, time management, and multitasking abilities.
- Dental Charting and Treatment Planning
- Completing and filing insurance forms and dental billing records
- Managing electronic health records
- An understanding of dental office procedures and workflow.
- Translating dental services into proper billable codes
- Managing office inventory and supplies
- Communicating with dental supply vendors
- Handling test results (x-rays)
- Office duties, including document filing, scanning, and creation
- Dental software, including Medisoft, Dentrix, DICOM etc.
- Computer literacy in basic applications like email and Microsoft Office.
- Cleaned/sanitized dental tools and treatment rooms
Office Manager
Premium Alliance
Santa Monica, CA
2018 - 2021
- Responsible for scheduling; travels, meetings and other appointments for CEO and COO
- Keeping up with the office supplies
- Screen phone calls
- Open and sort mail, reports and memos
- Setting up and managing both electronic and papering filing systems
- Keep client files up to date. In charge of social media for the company to bring in more prospects
Front Desk Receptionist
The Orlando Salon
Houston, TX
2016 - 2017
- Managed phone communications
- Organized client appointments to optimize daily operations
- Developed and published content across social media channels to enhance brand visibility.
- Oversaw client interactions to guarantee a welcoming experience.
- Educated clients on salon products and tools offered for sale.
- Supervised inventory management and upheld the salon's visual standards
Office Manager
JM&A Fire Alarms
Houston, TX
06.2015 - 03.2016
- Oversaw communication through phone call management
- Coordinated annual fire alarm inspections as necessary
- Led annual fire alarm inspections and ensured proper documentation was completed
- Handled payment processing for customers and businesses
- Facilitated errands, including banking tasks and procurement of office supplies
Education
High School Diploma -
Klein Forest High School
Houston, TX06-2015
Skills
- Leadership
- Verbal and written communication
- Communication skills
- Time Management
- HIPAA
- Customer Service
- Bilingual
- Attention to detail
- Listening skills
- Administrative skills
- Telephone etiquette
- Dental terminology
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Eddie Harouni, D.D.S
09.2021 - 07.2023
Office Manager
JM&A Fire Alarms
06.2015 - 03.2016
Office Manager
Premium Alliance
2018 - 2021
Front Desk Receptionist
The Orlando Salon
2016 - 2017
High School Diploma -
Klein Forest High School