ARANZAZU DIAZ

• Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
• Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
• Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
• Collected basic samples, labeled specimens properly, and transferred to the laboratory for testing.
• Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
• Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
• Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Worked with nurses to assess patients and prepare for tests and procedures.
• Quickly responded to codes and cardiac monitor alarms.
• Monitored vital signs and reported changes promptly to nursing staff.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Assisting in triage, completing intake: weight, vital signs.
• EKGs, phlebotomy, lab specimens.

• Provided care in high-acuity after-hours setting to ensure patient needs were met.
• Assisted providers with procedures, vital signs, and point-of-care testing for timely patient throughput.
• Triaged patient concerns, prioritized care needs, and communicated updates to clinical staff.
• Educated patients on follow-up care, discharge instructions, and after-hours service expectations.
• Mentored new staff on clinic workflows, documentation standards, and patient service protocols.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Streamlined daily operations by coordinating schedules, patient flow, and supply organization.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Facilitated telehealth services and in-person visits to enhance patient access to care.
• Streamlined administrative front desk tasks and managed patient flow to improve operational efficiency.
• Prepared exam rooms, sterilized instruments, and maintained supply readiness for urgent care visits.

• Assisted physicians and PAs with conducting vitals, diagnostic testing, blood draws, and patient assessments across all age groups to ensure comprehensive care.
• Perform wellness physicals, drug screenings, and BAT screenings.
• Maintained clear communication with patients and families to facilitate understanding of medical processes and improve patient experience.
• Handled reception duties including phone triage, scheduling appointments, verifying insurance, and managing check-in processes to support efficient clinic operations.
• Triage patients and document chief complaints in EMR.
• Coordinated referrals, follow-up instructions, and discharge education for continuity of care.
• Performed medical records management, including filing, organizing and scanning documents.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

• Assisted pediatricians and nurse practitioners during well-child and sick visits to enhance patient care.
• Obtained vital signs, medication histories, and allergy updates before provider evaluation.
• Prepared exam rooms and sterilized instruments to support efficient patient flow.
• Collected specimens and processed point-of-care testing per clinical protocols.
• Assisted providers with procedures, wound care, and minor in-office treatments.
• Monitored supply levels and restocked clinical areas to maintain readiness.
• Mentored new staff on workflow, charting standards, and patient rooming practices.
• Supported pediatricians and nurse practitioners in well-child and sick visits.
• Handled high patient volume, maintaining accurate documentation and streamlining patient flow.
• Provided appropriate advice and triage for nurse line calls, ensuring timely patient support.

• Assisted with administering vaccinations, recording vitals, and preparing patients for examinations under supervision.
• Handled incoming calls and efficiently routed messages to appropriate departments.
• Secured full-time position immediately after externship completion.

Clinical Nursing I-IV

Alterations in Health I-IV

Management of Care I & II

Maternal Child Health

• License ID #: 2887925
• Registered MA since 2019