Araya Lemma
Mankato,Minnesota
Opportunities Don't happen.You create them.
Chris Grosser
Summary
Results-driven Computer Science professional with good technical skills, a firm grasp of business needs, and an understanding of user requirements gathering. Assesses risks, troubleshoots problems, and conducts tests. Excellent communication and,abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Customer Service Representative
Minnesota State University, Mankato
01.2023 - Current
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Responded proactively and positively to rapid change.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Food Service Worker
Sodexo Campus Services
09.2022 - 01.2023
- Utilized POS system to receive and process food and beverage orders.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Education
BACHELOR OF SCIENCE (B.S - COMPUTER SCIENCE CANDIDATE
08.2022 - Current
- Ethiopian and Eritrean community club Member.
- 3.65 GPA
- International Maverick Scholarship Scholarship Recipient
Bachelor of Arts - Business Administration And Management
10.2019 - 05.2023
- 3.6 GPA
- Completed 3 years of hard work in Business Management and Marketing.
- Continuing education in Business Management and Marketing
Skills
- Team collaboration
- Python and C#
- Web Development
- HTML and CSS
- JavaScript
- Project Management
Accomplishments
- The complete foundation of stock trading
- CADSCOM (2022 Award)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Watching Soccor and Coding
Soccer games can be a great way to unwind and take a break from academic or professional stress. By watching soccer games regularly, i learned more about the game, its rules, and the strategies used by different teams. I m a big fan of Manchester city
Timeline
Customer Service Representative - Minnesota State University, Mankato
01.2023 - Current
Food Service Worker - Sodexo Campus Services
09.2022 - 01.2023
Minnesota State University - BACHELOR OF SCIENCE (B.S, COMPUTER SCIENCE CANDIDATE
08.2022 - Current
Unity University - Bachelor of Arts, Business Administration And Management
10.2019 - 05.2023
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