Araya McNeal
Washington,DC
Summary
I am looking for a customer service job.
Overview
7
7
years of professional experience
Work History
Front Counter Position
Baked & Wired
04.2024 - Current
- Warmly welcomed customers upon approaching the counter and placing orders.
- Packaged cupcakes and baked goods orders.
- Processed food and drink orders efficiently and accurately using POS systems.
- Operated cash register and processed payments for orders.
- Prepared drink orders.
- Maintained the cleanliness of the establishment.
- Maintained stock and replenished workstation products.
Grocery Fresh Associate
Amazon
07.2021 - 06.2022
- Received and stocked grocery product intake.
- Prepared grocery store orders for delivery through picking.
Sales Associate
TJ Maxx
05.2021 - 07.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Stocked and organized store departments.
- Oversaw dressing rooms and maintained the cleanliness of the store.
- Accurately processed POS transactions, returning change, money, debit/credit cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Team Member/Trainer
Chick-fil-A
01.2019 - 01.2021
- Worked different stations (i.e., register, drive-thru window) to provide optimal coverage and meet production goals.
- Packaged orders and delivered them to guests.
- Trained new team members.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean and organized to maintain the cleanliness of the restaurant.
- Addressed and resolved customer complaints in polite and professional manner.
Hostess
Ford’s Fish Shack
05.2018 - 10.2018
- Greeted guests and managed the seating chart for the restaurant.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers and food runners to prepare the dining area for every guest.
- Seated guests based on guest preferences and seating availability.
- Backed up servers by bussing tables.
Education
Master of Public Health - Epidemiology
George Washington University
Washington, DC08-2025
Bachelor of Science - Biological Sciences
Virginia Commonwealth University
Richmond, VA05-2023
Skills
- Adaptable problem-solving
- Clear communication
- Attentiveness
- Reliable team member
- Collaboration
Timeline
Front Counter Position
Baked & Wired
04.2024 - Current
Grocery Fresh Associate
Amazon
07.2021 - 06.2022
Sales Associate
TJ Maxx
05.2021 - 07.2021
Front Team Member/Trainer
Chick-fil-A
01.2019 - 01.2021
Hostess
Ford’s Fish Shack
05.2018 - 10.2018
Master of Public Health - Epidemiology
George Washington University
Bachelor of Science - Biological Sciences
Virginia Commonwealth University
Similar Profiles
ELIAS CORDEROELIAS CORDERO
Lead Technician at Got U WiredLead Technician at Got U Wired
Jacob ThompsonJacob Thompson
Onsite Support Engineer at Wired Technology PartnersOnsite Support Engineer at Wired Technology Partners
Anthony HancAnthony Hanc
Freelance Photographer at Wired PhotosFreelance Photographer at Wired Photos
Michael MagruderMichael Magruder
Logistics Assistant at DCPS Central OfficeLogistics Assistant at DCPS Central Office
Moses KipronoMoses Kiprono
Digital IT Assistant at Catholic University of AmericaDigital IT Assistant at Catholic University of America