Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Certification
Languages
Timeline
Generic

Araybian Milson

Summary

Seasoned Director at Chick-Fil-A with a proven track record in leadership and employee development. Excelled in fostering team collaboration and enhancing customer relations, significantly improving workplace culture. Skilled in effective communication and problem-solving, adept at driving performance improvement and achieving operational excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Director

Chick-Fil-A
03.2018 - Current
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Created weekly production schedules for all food items in accordance with demand forecasts.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained a positive work environment that promoted collaboration between team members.

Front End Supervisor

Dicks Sporing Goods
Savannah, GA
10.2023 - 03.2024
  • Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
  • Supervised the proper maintenance of all equipment used at the checkout area.
  • Processed returns and exchanges according to company policies.
  • Identified opportunities for improvement within the department and developed solutions accordingly.
  • Resolved customer complaints in a professional manner.
  • Performed daily audits on registers and safe counts to verify accuracy of funds on hand.

Children’s Church Leader

Sweetfield of Eden Baptist Church
01.2013 - 01.2019

Front End Supervisor

Kroger
10.2016 - 02.2018
  • Trained new employees
  • Ran Customer Service Booth
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Delegated work to staff, setting priorities and goals.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.

Education

Bachelor of HEALTH SCIENCE - HUMAN PERFORMANCE, FITNESS MANAGEMENT

Georgia Southern University
12.2021

Skills

  • Effective Communication
  • Teamwork
  • Leadership
  • Responsibility
  • People skills
  • Employee development
  • Team collaboration
  • Staff development
  • Rules and regulations
  • Goal setting
  • Relationship building
  • Conflict resolution
  • Problem-solving

Accomplishments

  • Chick-fil-A Scholarship, 2017
  • Civic Club Scholarship, 2018-2019

Volunteer Experience

Children’s Church Leader, Sweetfield of Eden Baptist Church, 2013-2019

Certification

  • Certificate of Achievement for The Georgia Educator Ethics Assessment , September 20,2023

Languages

English- sign language
Professional

Timeline

Front End Supervisor

Dicks Sporing Goods
10.2023 - 03.2024

Director

Chick-Fil-A
03.2018 - Current

Front End Supervisor

Kroger
10.2016 - 02.2018

Children’s Church Leader

Sweetfield of Eden Baptist Church
01.2013 - 01.2019

Bachelor of HEALTH SCIENCE - HUMAN PERFORMANCE, FITNESS MANAGEMENT

Georgia Southern University
Araybian Milson