ARBAAZ AHMED
Mumbai,,India
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
4
4
years of professional experience
Work History
Pre-sales Executive
Xanadu Realty
Mumbai , India
2022.09 - 2024.04
- Played an active role in the implementation of diverse land-based and residential real estate undertakings.
- Utilized lead generation strategies to schedule virtual product meetings.
- Created compelling sales presentations resulting in increased client engagement and successful virtual meetings.
- Served as the leader for a group of 12 marketing interns, successfully coordinating their activities and facilitating effective teamwork.
- Implemented sales processes resulting in a 10% increase in efficiency
- Logged all client interactions in CRM database to track advancement towards achieving sales objectives.
Sales Representative
Reliance Retail
Thane , India
2021.08 - 2022.01
- Conducted regular inventory checks to ensure accuracy of product counts.
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Planned promotional events such as in-store discounts or special offers.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Sales Representative
Big Bazaar
Thane , India
2021.01 - 2021.03
- Oversaw shelf maintenance within the store and provided recommendations for restocking in accordance with customer preferences.
- Engaged with customers in a courteous and professional manner, promoting festive offers.
- Obtained hands-on training in understanding customer psychology and the operational process as mentored by the store's assistant manager.
Marketing Intern
Udaan Welfare Foundation (NGO)
Thane , India
2020.10 - 2020.11
- Produced informative articles and event summaries from the years 2012 to 2018.
- Developed an impactful PowerPoint presentation showcasing the accomplishments of the NGO, targeting potential donors and securing their support.
- Planned and executed community events to foster better connection and involvement with the local population.
- Engaged in a competitive event highlighting NGOs' efforts in nutrition during the pandemic.
Education
PGDM - Sales And Marketing Education
ITM Business School
Navi Mumbai, Maharashtra2022-04
BBA - Sales And Marketing Education
D.Y. Patil University School of Management
Navi Mumbai, Maharashtra2020-04
XII (Higher Secondary School) -
M.H. Saboo Siddik Polytechnic College
Mumbai, Maharashtra2017-04
X (Secondary Section Certificate) -
Symbiosis Convent High School
Thane, Maharashtra2015-04
Skills
- Ability to manage project details and timelines
- Problem solving
- Collaboration
- Adaptability
- Excellent communication and interpersonal skills
- Active Listening
- Decision making
Accomplishments
- Project Management: The Basics for Success - Coursera
- Sales Mastering by Chris Ebbert - LinkedIn
- Felicitated as Best Sales professional for 2 months during in Reliance Retail
- Awarded for the Store Excellence and Best Groomed Staff
Interests
Language: Fluent in English and Hindi, Proficient in Urdu
Computer: Proficient in Microsoft Excel, PowerPoint, Word
Interests: Swimming, Cricket, Volleyball
Timeline
Pre-sales Executive
Xanadu Realty
2022.09 - 2024.04
Sales Representative
Reliance Retail
2021.08 - 2022.01
Sales Representative
Big Bazaar
2021.01 - 2021.03
Marketing Intern
Udaan Welfare Foundation (NGO)
2020.10 - 2020.11
PGDM - Sales And Marketing Education
ITM Business School
BBA - Sales And Marketing Education
D.Y. Patil University School of Management
XII (Higher Secondary School) -
M.H. Saboo Siddik Polytechnic College
X (Secondary Section Certificate) -
Symbiosis Convent High School
Similar Profiles
Reena HiraskarReena Hiraskar
Assistant General Manager Sales at Xanadu RealtyAssistant General Manager Sales at Xanadu Realty
Shashikant ManeShashikant Mane
General Manager at Xanadu RealtyGeneral Manager at Xanadu Realty
Shilpesh ShindeShilpesh Shinde
Assistant Manager at Xanadu RealtyAssistant Manager at Xanadu Realty