Arbjola Sinanaj
Wayne,United States
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Childcare Teacher
ACP Devon
Wayne, PA
03.2023 - Current
- Supported special needs children in completing daily tasks or assignments.
- Participated in professional development workshops related to early childhood education best practices.
- Collaborated with colleagues to create engaging lessons that meet the needs of all learners.
- Adapted teaching methods according to individual student learning styles.
- Communicated with parents regarding their child's progress throughout the school year.
- Provided positive guidance to help children develop socially, emotionally, physically and cognitively.
- Developed lesson plans based on the needs of each student while adhering to state curriculum standards.
Server
Akron caffe
Volos, Greece
04.2016 - 10.2021
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Responded to ad hoc cleaning duties at end of shift.
- Prepared checks, itemizing total meal costs and taxes.
Education
Certification - Certification
B.C.M
Italy, TX06-2021
High School Diploma -
Kolegji Daka
Albanian06-2014
Skills
- Guest Seating
- Menu presentation
- Menu knowledge
- Positive and professional
- Strong Work Ethic
- Check payment processing
- Professional Appearance
- Exceptional customer service
- Menu Memorization
- Cash Handling
- Creative lesson planning
- Parent and student communication
- Social-emotional learning
- Cognitive and behavioral development
- Innovative lesson planning
Languages
English
Professional
Albanian
Professional
Greek
Professional
Italian
Professional
Spanish
Elementary
Timeline
Childcare Teacher
ACP Devon
03.2023 - Current
Server
Akron caffe
04.2016 - 10.2021
Certification - Certification
B.C.M
High School Diploma -
Kolegji Daka
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