ARBLESS BOYD II
Taylor,MI
Summary
Experienced with managing office operations, scheduling, and administrative support. Utilizes efficient organizational skills and effective communication to ensure smooth office workflow. Track record of fostering collaborative environment and addressing challenges proactively.
Overview
8
8
years of professional experience
Work History
Material Handler
FedEx
Detroit, MI
02.2026 - Current
- Loaded and unloaded shipments, ensuring accurate inventory management and organization.
- Conducted quality inspections on incoming and outgoing packages to maintain standards.
- Collaborated with team members to optimize workflow and improve overall efficiency.
- Maintained clean and organized work areas to comply with safety regulations.
- Monitored inventory levels, reporting discrepancies to management promptly.
Office Coordinator
Sun Communities
Flint, MI
06.2022 - 06.2025
- Coordinated office operations, ensuring efficient daily workflow and communication among team members.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Managed scheduling and calendar coordination for meetings, enhancing organizational efficiency.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Perform after-hours security
Patient Access Specialist
St Joseph Mercy Hostipal
Ann Arbor, MI
07.2019 - 06.2022
- Managed patient registration processes, ensuring accuracy and compliance with health regulations.
- Coordinated insurance verification and authorization, minimizing delays in patient care access.
- Streamlined appointment scheduling, enhancing patient flow and reducing wait times.
- Assisted patients in navigating healthcare services, improving overall patient satisfaction scores.
- Became an EPIC Super User
ED Registrar
University of Michigan Hospital
Ann Arbor, MI
11.2017 - 07.2019
- Oversaw patient registration processes, ensuring compliance with hospital policies and procedures.
- Coordinated scheduling for emergency department appointments, optimizing workflow and resource allocation.
- Use of EPIC software
- Trained staff on electronic health record systems, improving data accuracy and operational efficiency.
- Developed and implemented strategies to enhance patient experience within the emergency department environment.
Education
High School Diploma -
International Academy of Flint
Flint, MI06-2015
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- Medical terminology
- Material handling
- Triage management
- Emergency medicine expertise
Timeline
Material Handler
FedEx
02.2026 - Current
Office Coordinator
Sun Communities
06.2022 - 06.2025
Patient Access Specialist
St Joseph Mercy Hostipal
07.2019 - 06.2022
ED Registrar
University of Michigan Hospital
11.2017 - 07.2019
High School Diploma -
International Academy of Flint