Roger Palencia
KCTCG
South Gate,CA
2
Languages
7
years of professional experience
Results-driven Sales Associate Manager experienced in team leadership and customer engagement. Developed sales strategies that strengthened client relationships and drove revenue growth through strategic planning and effective mentorship of team members. Focused on achieving targets in direct sales and maximizing the potential of sales teams using Salesforce.
Work History
Sales Associate Manager
7 Years 1 Month- Developed and implemented sales strategies, enhancing customer engagement and satisfaction.
- Led team to achieve sales targets through effective training and mentorship of new associates.
- Fostered strong relationships with key clients, resulting in improved loyalty and repeat business.
- Analyzed sales data to identify trends, informing inventory management and promotional efforts.
Food Preparation Worker
2 Years 1 Month- Prepared ingredients and assembled menu items following standardized recipes for quality consistency.
- Maintained cleanliness and organization of preparation areas to ensure compliance with health regulations.
- Collaborated with kitchen team to streamline workflow, enhancing overall operational efficiency.
- Implemented portion control procedures to minimize waste while maintaining customer satisfaction standards.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Packaged and stored food products following proper handling and preservation methods.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma
Skills
Direct selling
Sales team management
Customer relationship management
Salesforce administration
Negotiation skills
Sales strategy development
Social media strategy
Meeting facilitation
Talent development
Performance management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Avid Reader
Blogging/Vlogging
I like working with my hands and fixing things.
Watching Movies and TV Shows
Strategy Games
Fashion and Style
Timeline
Food Preparation Worker
Cafe N Stuff
11.2020 - 12.2022Read More
Sales Associate Manager
KCTCG
07.2019 - CurrentRead More
South Gate High School
High School Diploma
Read More