Arce Anacio-Engebretsen
Auburn
Summary
Results-driven Assistant Store Manager with expertise in staff training, inventory management, and enhancing customer engagement. Proven track record in optimizing store operations and driving team performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Panda Express
10.2025 - Current
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Trained new employees on operational procedures and customer service standards.
- Implemented best practices for food safety and sanitation compliance.
- Analyzed customer feedback to identify areas for service improvement and implement changes.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Deployed to support underperforming or high-volume stores, contributing to improved workflow efficiency, team alignment, and overall guest satisfaction.
Store Manager
Kura Revolving Sushi Bar
01.2023 - 07.2025
- Led daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on sushi preparation and customer engagement techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales trends to develop strategies for increasing revenue during peak hours.
- Monitored food safety standards and compliance with health regulations throughout the establishment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Tracked employee attendance and punctuality, addressing
repeat problems quickly to prevent long-term habits. - Assisted in recruiting, hiring and training of team members.
- Set effective store schedules based on forecasted customer
levels, individual employee knowledge, and service requirements.
Assistant Store Manager
Kura Revolving Sushi Bar
07.2022 - 01.2023
- Monitored employee performance, providing feedback to enhance team productivity.
- Collaborated with management to execute promotional initiatives and increase sales.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assistant Store Manager
Chipotle Mexican Grill
01.2022 - 06.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality
and service expectations. - Opened and closed location and monitored shift changes to
uphold successful operations strategies and maximize business
success.
Store Manager
Panda Express
01.2021 - 01.2022
- Led daily operations to ensure efficient service and customer satisfaction.
- Monitored food safety standards and compliance with health regulations throughout the establishment.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Assistant Store Manager
Panda Express
07.2020 - 01.2022
Customer Care Representative
FIS Global Solutions
10.2017 - 09.2019
Customer Care Representative
Concentrix
10.2018 - 05.2019
Outlet Manager
Outrigger Konotta Resort
05.2015 - 05.2017
Restaurant Bar Manager
Atmosphere Kanifushi Resort
05.2014 - 09.2015
Bar Supervisor
Constance Moofushi Resort
09.2011 - 04.2014
Bartender
Constance Moofushi Resort
01.2011 - 09.2011
Bartender
Lily Beach Resort
10.2009 - 01.2011
Bar Waitress
The Hideaway Resort
09.2007 - 10.2009
Education
Graduate Certificate - Tourism And Hospitality Management
Polytechnic University of The Philippines
Manila Philippines 03-1998
Skills
- Pre-opening operations support
- Analytical problem-solving
- Staff training
- Customer service and engagement
- Inventory management
- Stock arrangement efficiency
- Prioritization and scheduling
- Store operations management
- Attention to detail
- Store operations
- Staff supervision
- Workforce scheduling
- Hiring and training
- Employee coaching
Certification
ServSafe for Manager
Certification Number : 28326772
Expiration: 11/29/2030
Languages
English
Native or Bilingual
Spanish
Limited Working
German
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Timeline
Assistant Store Manager
Panda Express
10.2025 - Current
Store Manager
Kura Revolving Sushi Bar
01.2023 - 07.2025
Assistant Store Manager
Kura Revolving Sushi Bar
07.2022 - 01.2023
Assistant Store Manager
Chipotle Mexican Grill
01.2022 - 06.2022
Store Manager
Panda Express
01.2021 - 01.2022
Assistant Store Manager
Panda Express
07.2020 - 01.2022
Customer Care Representative
Concentrix
10.2018 - 05.2019
Customer Care Representative
FIS Global Solutions
10.2017 - 09.2019
Outlet Manager
Outrigger Konotta Resort
05.2015 - 05.2017
Restaurant Bar Manager
Atmosphere Kanifushi Resort
05.2014 - 09.2015
Bar Supervisor
Constance Moofushi Resort
09.2011 - 04.2014
Bartender
Constance Moofushi Resort
01.2011 - 09.2011
Bartender
Lily Beach Resort
10.2009 - 01.2011
Bar Waitress
The Hideaway Resort
09.2007 - 10.2009
Graduate Certificate - Tourism And Hospitality Management
Polytechnic University of The Philippines