Arcelia Reza
ARCADIA
Summary
My goal is to obtain a responsible opportunity where I can utilize my past professional experiences, while making a significant contribution to the success of the community.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Religious Education
Annunciation Parish
Arcadia, CA
07.2008 - Current
- Primary responsibilities include providing catechesis to the elementary, junior high, and high school students of Arcadia, Monrovia, Duarte, and El Monte communities. Order of Christian Initiation and Family catechesis process, Youth Ministry, and the sacramental process are essential to the program, as well as planning, welcoming, and maintaining confidentiality to our parish families. Working closely with the Pastor on budget and the yearly calendar to ensure there are no conflicts with other ministries. Scheduling class times and ensuring catechists have what is needed for their session, Safeguard the Children sessions, creating lesson plans, worship aids for special masses, and offering support throughout the parish community, is part of God’s ministry that I belong to.
- Facilitated training sessions for volunteers, enhancing catechesis effectiveness.
- Coordinated community outreach programs, fostering parish involvement and growth.
- Oversaw religious education programs, ensuring adherence to diocesan guidelines and standards.
- Provided pastoral care to students experiencing personal or spiritual challenges by offering guidance rooted in faith traditions.
- Designed engaging retreats, service projects, and special events that deepened students'' understanding of their spiritual journey.
- Promoted a welcoming and inclusive environment by addressing issues of diversity and inclusion within the religious education program.
- Kept children safe and secure at all times with proactive monitoring strategies, in accordance to Safeguard the Children protocol.
Account Executive
4Sourcing, LLC (Sunjoy)
Houston, TX
11.2020 - Current
- Responsibilities: Setting up interviews for hiring of staff for new office. Once the initial new hires was completed, I moved to the sales department promoting products such as PPE, technology driven products, usb drives, power banks, wireless chargers, Bluetooth speakers, Branded items including Apple products, JBL, Beats by Dr. Dre. Manage accounts that are not only assigned to me, but also when another account representative is unavailable. Follow-up on quotes and delivered orders in a timely manner, communicate with customers regarding their order, updates on production, and promotions. Manage work flow while team was at trade shows. Maintain a professional demeanor at all times.
- Developed and maintained strong client relationships to enhance customer satisfaction and loyalty.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Sales Executive
Earthwise Bags
Burbank, CA
05.2017 - 02.2020
- Primary responsibilities: liaison for promotional customers and other industries, interacting with them by phone, email, and fax. Often times I am the first point of contact, offering stellar customer service to establish a long-lasting rapport. Providing knowledgeable answers regarding product, customization, lead-time, price quotes, and offering alternative suggestions to product where needed. Working closely with the production and art departments to ensure customer receives their order as promised. Communicating with the customer on a timely basis regarding order delays and updates. Communicating with outside sales personnel and keeping them updated on their orders. Maintain accurate sales reports, entering orders into the company database. Follow-up on product samples and sales proposals with potential customers.
- Developed and maintained strong relationships with key clients to drive repeat business.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Education
Master Catechist -
06-2026
Skills
- Parish Soft
- Microsoft Word, Excel, Power Point, Publisher
- Communication Platform Zoom
- Client relationship building
- Account management
- Customer service
- Written and verbal communication
- Interpersonal skills
- Relationship building and management
- Customer relations
Accomplishments
- Collaborated with team of 17 young adults in the development of our annual Family Fun Fest, generating $20000 in revenue for our Youth Ministry and Confirmation Program.
- Supervised team of 15 Youth members and took 50 High School students to the mountains for a 3-day retreat. The theme was The Gifts of the Spirit.
- Collaborated with team of 15 Young Adults in the development of the Confirmation/Youth Ministry program.
Certification
- Confirmation Certification
- Elementary Certification
- Virtus Trained with current certification
- Safeguard the Children trained
Timeline
Account Executive
4Sourcing, LLC (Sunjoy)
11.2020 - Current
Sales Executive
Earthwise Bags
05.2017 - 02.2020
Director of Religious Education
Annunciation Parish
07.2008 - Current
Master Catechist -
Section name
- Good Morning Ms. Anguiano:
- My name is Arcelia Reza and I would like to introduce myself to you and enclose my resume for your review and consideration. I am interested in the Family Formation Coordinator position posted in the St. Rita’s bulletin and the Los Angeles Archdiocese website.
- I currently serve as the Director of Religious Education at Annunciation Parish in Arcadia. I provide oversight and direction for all faith formation and Sacrament preparation processes including Elementary and High School, Adult Confirmation, Order of Christian Initiation, Baptismal preparation, and formation for parents/guardians and catechetical staff/ministers. My responsibilities further include facilitation of meetings, coordination and preparation of Sacrament celebrations and retreats, sacrament recording/certificates for each sacrament. I’m also the Hospitality Director, serving the parish during the 5:00pm mass, 8:00am mass, and 10:00am mass.
- In each of these roles, I have and continue to consult and partner with the respective leaders, offices, Pastor, Pastoral Administration and Staff. I am an excellent communicator with proficient writing skills, and I am well-versed in various communication platforms.
- I am applying to serve in the capacity of Family Formation Coordinator because I believe in building community and relationships by being the hands and feet of Christ.
- I would be blessed to be given an opportunity to be part of your parish community and serving as a resource for all those whom we are invited to accompany.
- Thank you in advance for your time and considering me for this position. I look forward to speaking with you soon.
- Best regards
- Arcelia Reza
- Enclosure