Arcenia Auguste
Katy,TX
Summary
High-energy, and dynamic professional who offers diverse knowledge and abilities dedicated to helping and educating. Skilled in problem solving, interpersonal communication and classroom management. Eager to secure entry-level teaching position to help uncovering and meeting individual student needs.
Overview
6
6
years of professional experience
Work History
Insurance Consultant
State Farm
01.2023 - 04.2024
- Developed comprehensive risk management strategies for clients, resulting in reduced insurance costs and greater coverage protection.
- Conducted annual reviews of existing policies to update information.
- Met with customers to provide information about available products and policies.
- Organized regular client check-ins to review policy changes or updates to ensure continued alignment with individual needs and goals.
- Oversaw account management activities including billing inquiries, policy adjustments, and renewals to maintain high levels of client satisfaction.
- Educated clients on insurance policies and procedures.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. Achieved sales goal of 70 life policies as a team within 1st year of employment..
Bilingual Elementary School Teacher
La Grange ISD
03.2021 - 05.2022
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
- Built positive relationships with parents to involve families in educational process.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Promoted exploration of building blocks of learning by leading diverse, hands-on activities.
- Prepared materials for lessons, assignments and assessments and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next grade level.
- Communicated student progress, academic difficulties or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Optician
Columbus Eye Associates
06.2018 - 07.2019
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Completed facial measurements such as temple length, bridge size and vertex distance.
- Prepared work orders outlining all specifications for new lenses and frames.
Education
Bachelor of Arts - Criminal Justice
Sam Houston State University
Huntsville, TX08.2019
Associate of Arts - Criminal Justice
Blinn College
Brenham, TX12.2017
High School Diploma -
La Grange High School
La Grange, TX05.2012
Skills
- Information verification
- Detail-oriented
- Conflict Resolution
- Verbal and written communication
- Student Needs Assessments
- Classroom Instruction
- Test and Assignment Evaluation
- Social and Academic Development
- Analyzing Data
- Classroom Management
- Lesson Planning and Preparation
Timeline
Insurance Consultant
State Farm
01.2023 - 04.2024
Bilingual Elementary School Teacher
La Grange ISD
03.2021 - 05.2022
Optician
Columbus Eye Associates
06.2018 - 07.2019
Bachelor of Arts - Criminal Justice
Sam Houston State University
Associate of Arts - Criminal Justice
Blinn College
High School Diploma -
La Grange High School