Jennifer Taglieri
Barnegat
Summary
Results-driven professional with a solid track record in client retention and payroll management at Paychex Inc. Demonstrated ability in strategic problem-solving and maintaining compliance while delivering quality service. Skilled in Microsoft Excel for financial reporting and improving operational workflows through effective communication. Experienced insurance coordinator with expertise in Medicare, Medicaid, HMO, and PPO processing, focused on optimizing claims and account management.
Overview
28
28
years of professional experience
Work History
Insurance coordinator and surgical scheduler
Hackensack Meridian
Manahawkin
01.2012 - Current
- Managed all aspects of quality service for patients, doctors' office, and hospital.
- Maintain proper authorization for all surgeries.
- Obtain authorization for patient upcoming surgeries.
- Maintained accurate surgical schedules between doctors' office and hospital, facilitating seamless operations.
- Organized and maintained an updated schedule of upcoming surgeries for coordination.
- Maintain proper authorization for all surgeries
- Defined specific responsibilities to enhance team efficiency.
- Communication between patient, hospital and doctors office open and flowing
Payroll Supervisor
Paychex, Inc
Piscataway
01.2002 - 01.2004
- Managed up to 12 payroll specialists and provided ongoing training.
- Developed and maintained schedules for up to 12 payroll specialists.
- Ensured quality service for clients managed by payroll specialists.
- Achieved high client retention through delivery of quality service.
- Addressed client inquiries and problems regarding tax issues through detailed verification of totals.
- Monitored Paychex payroll processing system and changes in wage, tax laws, medical benefits, sec 125, 401k, and other payroll deductions, liaising with federal, state, and local tax agencies on behalf of clients in problem situations.
- Researching and resolving client/system problems.
- Clarified specific responsibilities for team members.
- Participated in conducting branch training sessions.
Senior Payroll Specialist
Paychex, Inc
Montvale
01.2000 - 01.2002
- Supported clients in obtaining payroll production and tax-related information by verifying totals, addressing questions, and resolving issues to enhance service delivery.
- Contacts clients daily according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.
- Maintained payroll client base across all products, including Taxpay, Paylink, Direct Deposit, BTR reporting, and check signing and stuffing.
- Keeping abreast of the Paychex payroll processing system, changes in wage and tax laws, and corresponding with federal, state, and local tax agencies on behalf of clients in problem situations.
- Addressed and solved client and system problems to maintain operational efficiency.
- Achieved high client retention rate by consistently providing quality service.
- Managed all aspects of quality client services, ensuring satisfaction and retention.
Finance Assistant
GES Exposition Services
Teterboro
01.1998 - 01.2000
- Managed various financial duties such as accounts payable, accounts receivable, bank deposits, bookkeeping, billing, resolving customer disputes, preparing month-end reports, processing credit card payments, and creating purchase orders, invoices, and reports.
- Managed financial records for event logistics and operations.
- Processed invoices and vendor payments efficiently.
- Assisted in budget preparation and monitoring expenses.
Education
St Thomas Aquinas College - Business Administration
St Thomas Aquinas College
Sparkill, NY01-1999
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- QuickBooks
- Database management
- Outlook
- Web content management
- Surgical scheduling
- Insurance authorization
- Electronic health records
- Compliance knowledge
- Quality assurance
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Process improvement
- Time management
- Policy administration
- CPT coding
- Insurance verification
- Private insurance
- Payment planning
- ICD-10 coding
- Strategic thinking skills
- Customer support
- Client support
- Account management
- Microsoft office
- Accounting skills
- Accounts receivable
- Insurance processes
- Revenue cycle management
- Teamwork skills
- Data entry
- Team collaboration
- New policies processing
- Insurance confirmation
- Coverage determination
- Insurance law
- Research skills
- Organizational skills
- Insurance coverage verification
- Task prioritization
- Database management
- Information verification
- Google Workspace
- Financial reporting
- Client relationship management
- Workflow optimization
- Data collection
- Records management systems
- Accounting support
- Filing
- Workflow planning
- Professional communication
- Project planning
- Scheduling
- Supply chain coordination
- Memo preparation
- QuickBooks expert
- Document control
- Performance improvement
- Supervising staff
- Account reconciliation
- Policy modification
- Problem-solving
- Appointment scheduling
- Reporting documentation
- Spreadsheet development
- Records administration
- Project management
- Account balancing reconciliation
- Deadline oriented
- Document management
- Documentation and control
- Data organization
Referrals
- Paychex, Inc, 1551 S. Washington Ave, Piscataway, NJ, 732-968-2700
- Paychex, Inc, 135 Chestnut Ridge Rd, Montvale, NJ, 201-930-0500
- GES Exposition Services, 125 North St, Teterboro, NJ, 201-814-0173
Timeline
Insurance coordinator and surgical scheduler
Hackensack Meridian
01.2012 - Current
Payroll Supervisor
Paychex, Inc
01.2002 - 01.2004
Senior Payroll Specialist
Paychex, Inc
01.2000 - 01.2002
Finance Assistant
GES Exposition Services
01.1998 - 01.2000
St Thomas Aquinas College - Business Administration
St Thomas Aquinas College