Archana Harikumar
Northlake,USA
Summary
Seeking an entry level position where I can apply my strong work ethic, enthusiasm and willingness to contribute effectively to the team.
Overview
1
1
year of professional experience
Work History
Management Trainee
Kinder Women's Hospital and Fertility Centre
11.2011 - 06.2012
- Company overview; A healthcare facility specializing in women's health and fertility services.
- Assisted with patient flow;(Registration, Discharge, Cacellation)
- Welcomed patients.
- Explained patients about the services, packages and providers.
- Scheduled and managed patient appointments.
- Did outpatient registrations and opened a new patient records for them.
- Did registration and discharge of in patients.
- Did cancellation of appointments.
- Answered patient enquiries.
- Processed different payments of patients.
- Assisted patients in filling several forms.
- Accompanied emergency patients, assisted their helpers and communicated between departments.
- Attended different calls;
- Answered phone calls and transferred calls to corresponding departments.
- Reached out to patients about their appointments and did regular follow up phone calls.
- Collected feedbacks from inpatients and outpatients.
- Maintained medical records;
- Filed and retrieved patient records.
- Made sure medical records are organized, accurate and complete.
- Arranged patient records into the corresponding racks.
- Maintained patient records register.
- Accepted different payments/Medical billing
- Accepted payments from patient registration, patient discharge, medical lab payments and insurance payments.
- Attended meetings;
- Attended meetings with higher authority and gave ideas and suggestions to improve the services.
- Maintained office supplies;
- Collected supplies from the hospital store and to kept the supplies in stock.
- Maintained the desk clean and welcoming.
Education
M.Sc - Hospital Administration
Dr. N. G. P College of Arts and Science
Coimbatore06.2012
Diploma - Medical Records Management
Dr. N.G.P Arts And Science College
Coimbatore, India2009
B.Sc - Microbiology
Dr. N.G.P Arts and Science College
05.2007
Skills
- Customer Relations
- Medical billing
- Multitasking
- Written Communication
- Computer Skills
- MS Office
- Documentation And Reporting
- Medical records management
Timeline
Management Trainee
Kinder Women's Hospital and Fertility Centre
11.2011 - 06.2012
M.Sc - Hospital Administration
Dr. N. G. P College of Arts and Science
Diploma - Medical Records Management
Dr. N.G.P Arts And Science College
B.Sc - Microbiology
Dr. N.G.P Arts and Science College
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