Archana Pradhan

• Identify data, process gaps and areas for optimization and automation.

• Gather and define business requirements for packaging function.

• Work with business stakeholders and Application Engineering to develop elegant, efficient solutions.

• Own all system requirements and participate in the software development process from design to user acceptance testing.

• Define key performance indicators to track process operational performance and apply data mining, analysis, and visualization for KPI reporting.

• Drive problem solving and continuous improvement initiatives to improve packaging workflows and supply chain operations processes

• Support management with dashboards, KPIs and ad-hoc analyses

• Leading launch strategy for GtM gaming products; defining goals, objectives, timelines and success measures for launch
• Collaborating on creating PRDs, product strategy and roadmaps. Leading effort on product lifecycle management to ensure alignment with internal KPIs
• Building process flow with cross-functional teams to identify and resolve blockers in product development, increased timely launch by 12%
• Creating milestones and key metrics for launch phases, analyzing performance data and communicating progress to stakeholders.
• Optimizing product sample plan process and reduced scrap cost by 7%. Managing partner communications for product compliance

• Managed project schedules and documentation; communicated metrics and progress to team members and stakeholders.
• Identified project scope, constraints and risks. Evaluated project performance and created retrospectives for process improvement

• Led submissions review and grading for Business Analytics course. Identified trends (students missing key concepts, concepts causing maximum errors) and resolved issues for over 40 students.

• Led Root Cause Analysis process and managed problem diagnosis in Cloud, Networking and Linux areas. Drove initiative to reduce incident resolution time for high priority issues by analyzing big data
• Achieved 20% reduction in turnaround time and engaged with customers proactively to gather feedback and incorporate it into internal processes.
• Analyzed key aspects of business to identify factors driving results and summarized into flowcharts and graphs for internal evaluation