Archie Bogovich
Pompton Plains,NJ
Summary
Dynamic professional with a proven track record at Bierman Autism Centers, excelling in data analysis and fostering positive client relationships. Skilled in crisis intervention and customer service, demonstrated through effective behavior modification and team collaboration. Expertise in training peers, enhancing client progress, and maintaining high safety standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Behavior Technician
Bierman Autism Centers
04.2024 - 08.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Behavior Health Technician
Legacy Healing Center
11.2023 - 03.2024
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Facilitated on-site activities, support groups, and outings for clients.
- Prepared and submitted daily client reports to management.
- Mentored new Behavior Health Technicians, sharing knowledge and expertise while ensuring adherence to established protocols and procedures.
Barista/Barista Trainer
Starbucks
09.2021 - 11.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching; sharing knowledge and expertise of coffees, teas, and merchandise.
- Took initiative to create and manage social media channel for location, increasing store awareness and audience engagement.
- Monitored social media analytics to adjust strategies for greater impact.
Barista
Giant Food Stores
12.2020 - 07.2021
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Overnight Merchandising Associate
American Eagle Outfitters, Inc
10.2018 - 06.2020
- Supported inventory management efforts by accurately tracking merchandise movement and reporting discrepancies.
- Completed planogram resets to ensure product placement aligned with company guidelines and customer preferences.
- Increased customer satisfaction with a well-organized and visually appealing shopping environment.
- Picked and packed order items.
- Conducted regular cycle counts to maintain accurate inventory records and support annual physical inventory processes.
Cashier
The Student Bookstore
08.2017 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Enhanced store efficiency by maintaining a well-organized cashier station and keeping supplies stocked.
- Facilitated efficient inventory management by receiving shipments, unpacking boxes, and updating stock records accurately.
- Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies and placing and expediting orders for supplies.
Lifeguard
Sunbury Community Pool
05.2012 - 08.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Education
Bachelor of Arts - Psychology
Pennsylvania State University
University Park, PA08.2024
Skills
- Data collection
- Data analysis
- Customer service
- Attention to detail
- Problem-solving
- Critical thinking
- Social media and digital marketing
- Team player
- Strong communicator
Certification
- CPR and First Aid Certification - American Red Cross
Timeline
Behavior Technician
Bierman Autism Centers
04.2024 - 08.2024
Behavior Health Technician
Legacy Healing Center
11.2023 - 03.2024
Barista/Barista Trainer
Starbucks
09.2021 - 11.2023
Barista
Giant Food Stores
12.2020 - 07.2021
Overnight Merchandising Associate
American Eagle Outfitters, Inc
10.2018 - 06.2020
Cashier
The Student Bookstore
08.2017 - 06.2020
Lifeguard
Sunbury Community Pool
05.2012 - 08.2017
Bachelor of Arts - Psychology
Pennsylvania State University