Archie Vasaiwala
Cary,United States
Summary
Results-oriented Account Management professional with a proven track record of over 7 years in enhancing client relationships and driving business growth. Experience in diverse industries, bringing a unique blend of strategic planning, project management, and customer-centric solutions. Expertise lies in understanding client needs, developing customized solutions, and ensuring seamless execution to achieve business objectives. Passionate about continuous learning, eager to contribute to a dynamic organization to leverage skills in fostering long-term partnerships, optimizing processes, and supporting company growth initiatives. Currently seeking a challenging role that provides opportunities for professional development and impactful contributions.
Overview
7
7
years of professional experience
Work History
Account Representative
International Service Partners LLC
04.2024 - 06.2024
- Serve as the main point of contact for assigned client accounts, building and maintaining strong, long-term relationships.
- Understand client goals and objectives, and provide recommendations to meet their needs.
- Collaborate with internal teams to ensure timely and successful delivery of solutions.
- Identified and pursued new business opportunities, leading to customer base expansion.
- Developed and aligned client-focused proposals with detailed scopes, timelines, and budgets to meet client objectives.
- Proactively managed customer satisfaction, addressing concerns and expectations.
- Enhanced customer satisfaction by resolving issues proactively.
- Managed multiple accounts, ensuring timely delivery and strong client relationships.
- Identified at-risk accounts, taking preemptive measures to retain them.
- Increased revenue through strategic upselling, cross-selling, and retention initiatives.
- Streamlined account management processes, reducing response times.
- Led quarterly reviews with clients to discuss performance and plan future collaborations.
Lead Account Executive
LV Minerals LLC
11.2023 - 04.2024
- Communicating with clients and gathering information about a project’s scope, budgets, and timelines
- Meeting with other executives to discuss clients’ project goals, progress, and outcomes.
- Coordinating teams to meet project milestones
- Assembling new teams to meet clients’ or businesses’ goals
- Reporting & recording all sales activities in a web-based CRM system
- Qualifying inbound leads and prospects via phone and email
- Organizing regular client meetings to ensure excellent customer service
- Prospecting new sales by cold calling businesses
- Preparing and presenting proposals and bids.
- Negotiating terms and conditions with clients.
- Collaborating with key decision-makers to identify opportunities and develop ideas that deliver sales results.
- Remain in frequent contact with the clients in your responsibility to understand their needs
- Respond to complaints and resolve issues aiming at customer contentment and the preservation of the company’s reputation
Sr. Business Development/Account Executive
Rishabh Engineering Services
12.2021 - 11.2023
- Drive the growth of existing accounts by building and strengthening client relationships to achieve long-term partnerships.
- Manage and train a team of 2 business development professionals, ensuring alignment with company goals.
- Serve as the main point of contact for client needs, addressing concerns, inquiries, and requests promptly.
- Collaborate with sales and internal teams to develop strategic marketing plans and ensure KPIs are met.
- Develop a deep understanding of products and services to effectively upsell and cross-sell to clients.
- Maintain accurate client records, tracking contract updates, renewals, and project progress.
- Manage client input, feedback, and timelines, while identifying and mitigating project risks.
- Generate regular progress reports for clients and senior leaders.
- Ensure proposals align with client RFPs and department policies, adhering to audit compliance by working closely with technical teams to create competitive bids.
Business Development Associate
Rishabh Software Pvt. Ltd
09.2019 - 12.2021
- Identify and pursue new business opportunities, including markets, clients, partnerships, and services.
- Build and maintain relationships with new clients, understanding their needs, and developing tailored proposals.
- Prepare and deliver pitches and presentations to potential clients.
- Create and implement strategies to capture new business opportunities.
- Pitch sales and products to both new and existing clients.
- Attend industry events and conferences to network and stay updated on trends.
- Develop sales forecasts and work towards meeting targets.
- Maintain a strong understanding of the company’s services, competition, and market positioning.
- Keep accurate records of sales, revenue, and timely invoicing.
- Ensure all prospects are properly tracked in the CRM, including contact details, status, and notes.
- Identify potential vendors, conduct due diligence, and ensure they meet the organization's requirements.
Market Research Analyst
The TactTree
02.2017 - 09.2019
- Conducting research to determine the probability of a product's or service's success.
- Communicating with marketing and sales departments to determine promotional objectives.
- Using location data to target consumers in specific areas
- Conducting research on competitors and measuring the success of their strategies.
- Offering advice on how to design, promote and package products & services using consumer preferences.
- Interpret data, formulate reports and make recommendations
- Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation
- Study consumer behaviors and attitudes and write up predictions for future sales trends.
- Consult clients about objectives and requirements of projects
- Formulate a plan and present it to senior management or a client
Education
Currently Pursuing PMP Certification -
Project Management Institute
Bachelors in Computer Science (BCA) -
C V Raman Collage
Anand, Gujarat01.2016
Skills
- MS Office
- Salesforce
- HubSpot
- MS Project
- SAP
- QuickBooks
- Project Management
- Vendor Selection
- Account Management
- Processing payments
- Organizational Skills
- Team Collaboration
- Relationship Building
- CRM proficiency
- Customer Engagement
- Document Management
- Proposal Development
- Strategic account development
- Budget Management
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Email Marketing
- Lead Generation
- Client Relationship Management
- Sales processes
- Customer Complaint Resolution
- Strategic Planning
- Administrative Support
- Schedule & calendar planning
- Database Management
- Schedule Management
- Project Planning
- Invoice Processing
Goal
I'm excited to take the next step in my career by becoming a Project Manager in the next 2 years. I'm currently pursuing my PMP certification to strengthen my skills and knowledge in this area. My goal is to lead and manage complex projects, ensuring timely delivery, optimal resource utilization, and achieving business objectives. I want to use my background in client relationships and strategic planning to drive successful project outcomes and help my organization grow.
Languages
English
Gujarati
Hindi
Timeline
Account Representative
International Service Partners LLC
04.2024 - 06.2024
Lead Account Executive
LV Minerals LLC
11.2023 - 04.2024
Sr. Business Development/Account Executive
Rishabh Engineering Services
12.2021 - 11.2023
Business Development Associate
Rishabh Software Pvt. Ltd
09.2019 - 12.2021
Market Research Analyst
The TactTree
02.2017 - 09.2019
Currently Pursuing PMP Certification -
Project Management Institute
Bachelors in Computer Science (BCA) -
C V Raman Collage
Similar Profiles
Tarun DabiTarun Dabi
Architect at International Service Partners, LLCArchitect at International Service Partners, LLC
Reece ResendezReece Resendez
Global Program Manager at Service Response Partners LLCGlobal Program Manager at Service Response Partners LLC
Garrett SanderGarrett Sander
Outside Sales Representative at Service Partners Specialty Distribution Group, LLCOutside Sales Representative at Service Partners Specialty Distribution Group, LLC