Archie Senatus
Summary
My time at Birdie's Frozen Yogurt showed me my ability to communicate with customers and making them feel they're in a safe environment. It shows my leadership and you would never have to question me work ethic my willingness to go to extra mile is what separates me from others. I am always on time and I'm very attentive, therefore my discipline is never in question.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Birdie’s Frozen Yogurt
12.2022 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting flavors best suited to needs.
Education
Undergraduate Associates - Undeclared
Framingham State University
Framingham, MASkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Cash handling
- Cleaning
- Heavy lifting
- Product knowledge
- FLUENT IN LANGUAGE
Certification
Business Certification in Entrepreneurship
Timeline
Team Member
Birdie’s Frozen Yogurt
12.2022 - 08.2024
Undergraduate Associates - Undeclared
Framingham State University