Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Timeline
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Archival Jr Velasco

Waller,TX

Summary

Experienced in customer interaction and problem-solving, with a strong desire to learn and grow in a retail environment. Skilled in effective communication, teamwork, attention to detail, and efficiency. Ready to apply and improve my communication and organizational skills to contribute to team success. Excellent communication skills, friendly and empathetic demeanor, and dedicated to providing outstanding service and support. Solid understanding of customer needs, conflict resolution, and strong problem-solving abilities. Committed to building positive customer relationships and ensuring satisfaction and loyalty.

Overview

4
4
years of professional experience

Work History

Retail Store Associate

Miniso
07.2023 - 08.2024
  • Daily task included refilling stocks, ensuring that items are neat and presentable to the customers
  • Ensuring that customers' needs are met through offering help and various suggestions
  • Doing cashier work
  • Maintaining cleanliness throughout the day/shift

Patient Care Technician

DaVita-South Gate
04.2022 - 04.2023
  • Daily tasks included opening the facility, mixing bicarbs and acid as well
  • Priming 12 machines and making sure that the supplies needed for put on are set up
  • Monitor Vitals Signs; Perform Basic Nursing Procedures ( change bandages, etc.
  • ); Assisting staff with basic nursing medications
  • Making sure that the patients are comfortable; Provide emotional Support
  • Closing the facilities as well such as disinfecting machines, throwing trash, rinsing the loop system and refilling stocks

Cashier / Stocks

B and N Ranch Market
01.2022 - 03.2022
  • Daily tasks included opening the store, making sure shelves are stacked nicely, restocking, cashier, mixing sauce
  • Washing dishes, checking in new stocks such as produce, beers, beverages and other items
  • Task also included the end of the shift and the end of the day report

Barista / Stocks / Cashier

It's Boba Time
01.2022 - 03.2022
  • Daily tasks included making boba, making teas such as thai milk tea, taro milk tea, etc
  • Washing dishes as well as cleaning up the bathroom and the public area
  • Closing down the shop was part of the task as well

Wait Staff

American Pizza and Grill
11.2021 - 12.2021
  • Daily tasks included wiping the dishes, cleaning, serving the food, taking orders, making and serving drinks such as milkshakes, latte, sangrias, wines
  • I do the POS if needed
  • I was not the manager but my coworkers usually ask me for help with the customers

Barista / Cashier

CHA cafe & Bistro
07.2021 - 11.2021
  • Daily tasks included making pearls, transferring and labeling teas, taking orders, making orders such as teas, coffee and pastries, closing the store and doing the dishes

Cashier

KFC and Taco Bell
11.2020 - 06.2021
  • Daily tasks included cleaning the Cashier area, making gravy, cleaning the soda machine, taking customer's orders, helping the middle station refill the items

Wait Staff

Sizzling Express
11.2020 - 06.2021
  • Daily tasks included cleaning the premises, refilling the condiments, making ice tea, doing stocks, and kitchen staff

Education

PHLEBOTOMIST CERTIFICATION -

GUAM MARIANAS TRADING CENTER
11.2021

High School Diploma -

Marianas High School
Saipan
06-2019

Skills

  • Proficient in Microsoft Word
  • Visual Learner
  • Strong work ethic
  • Active listening
  • Customer Service experience
  • Observational skills
  • Adaptability
  • Time management
  • Customer Service
  • Multitasking Abilities
  • Professionalism

Awards

  • CERTIFIED PHLEBOTOMIST TECHNICIAN
  • CERTIFIED PATIENT CARE TECHNICIAN

Volunteer Experience

  • Librarian Assistant, School Library, 01/01/17, 12/31/17, Daily tasks included; Shelving books, cleaning tables, checking in/out books, organizing papers, and customer service.
  • Community Service Volunteer, Helped my club with community service such as beach clean-ups, school campus clean-ups, organization assistance.
  • Participant, March Against Cancer, A walk to remember, 5k run, 10k run.

Timeline

Retail Store Associate

Miniso
07.2023 - 08.2024

Patient Care Technician

DaVita-South Gate
04.2022 - 04.2023

Cashier / Stocks

B and N Ranch Market
01.2022 - 03.2022

Barista / Stocks / Cashier

It's Boba Time
01.2022 - 03.2022

Wait Staff

American Pizza and Grill
11.2021 - 12.2021

Barista / Cashier

CHA cafe & Bistro
07.2021 - 11.2021

Cashier

KFC and Taco Bell
11.2020 - 06.2021

Wait Staff

Sizzling Express
11.2020 - 06.2021

PHLEBOTOMIST CERTIFICATION -

GUAM MARIANAS TRADING CENTER

High School Diploma -

Marianas High School
Archival Jr Velasco