Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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OLIVER ARCHIBALD

Newberry,FL

Summary

I am graduating from the University of Central Florida with a Bachelor's Degree in Art History on May 3rd, 2024. I have an interest in Law and believe that this position would serve as a great experience for me, as well as a great introduction to the field as a whole. I am a self-starter and work well in a team setting. I also possess the efficient communication skills needed in order to communicate with the general public from my previous working experiences. I am a certified Florida Notary Public as of February 2024 and my certification expires on February 5th, 2028. I am skilled in database management and proficient in Microsoft Office programs. I am proficient in inputting data and assuring accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Store Associate

The UPS Store
Newberry, FL
05.2023 - Current
  • Developed strong rapport with customers to drive repeat business.
  • Participated in weekly team meetings to discuss goals and strategies.
  • Placed special orders or called other stores to find desired items.
  • Recommended, selected and located merchandise based on customer desires.
  • Managed inventory levels, restocked shelves as needed.
  • Assisted customers in selecting products, providing excellent service.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Demonstrated expert knowledge of store products and promotions.
  • Processed customer inquiries promptly and accurately
  • Greeted customers to determine wants or needs.
  • Trained new employees on sales floor procedures and protocols.
  • Maintain inventory
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Handled customer complaints professionally and efficiently.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Computed purchases and received and processed cash or credit payment.
  • Come in on days off to cover other staff shortages
  • Proficient at data management and typing.

SERVICE PORTER

HONDA OF GAINESVILLE
09.2019 - 07.2021
  • Helped customers understand and correctly navigate parking structures and payment systems.
  • Trained new staff on proper procedures and protocols.
  • Maintained cleanliness of workspace
  • Logged customer complaints and resolved issues promptly.
  • Monitored security cameras to ensure lot safety.
  • Provided support during special events and peak hours.
  • Assisted patrons with questions, directions, and information.
  • Handled disgruntled customers in a timely manner and was able to deescalate complaints.

RUNNER

SEGWAY GROUP REALTY
Gainesville, Florida
03.2019 - 08.2019
  • Effectively multitasked within fast-paced environment.
  • Performed opening and closing duties as assigned by management.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Organized the storeroom to ensure a safe working environment.
  • Operated real estate offices, handling associated business details.
  • Utilized MLS databases to accurately record addresses.

Education

Associate of Arts - Art History

University of Central Florida
Orlando
05-2024

Associates of Arts Degree -

Santa Fe College
12.2020

High School Diploma -

F. W. Buchholz High School
Gainesville, FL
05-2019

Skills

  • Microsoft Word Proficiency
  • Microsoft Excel Proficiency
  • Microsoft Outlook Proficiency
  • Excellent Communication Skills
  • Cash Handling Accuracy
  • Sales proficiency
  • Customer Engagement
  • Document Review
  • Recordkeeping abilities
  • Certified Florida Notary Public (February 2024 - February 5, 2028)
  • Mail Management
  • Professionalism and maturity
  • Making sure addresses are accurate
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Time Management
  • Analytical Thinking
  • Problem-solving aptitude
  • Active Listening
  • Decision-Making
  • Proficient with verbal and written documentation
  • Maintain confidentiality

Affiliations

  • Shotokan Karate
  • Gym
  • Swimming
  • Reading
  • Writing
  • Basketball

Accomplishments

  • University of Central Florida Dean's list (2021 - 2024)
  • Golden Key International Honors Society.

Certification

  • Florida Notary Public (February 2024 - February 5th, 2028)

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Retail Store Associate

The UPS Store
05.2023 - Current

SERVICE PORTER

HONDA OF GAINESVILLE
09.2019 - 07.2021

RUNNER

SEGWAY GROUP REALTY
03.2019 - 08.2019

Associate of Arts - Art History

University of Central Florida

Associates of Arts Degree -

Santa Fe College

High School Diploma -

F. W. Buchholz High School
OLIVER ARCHIBALD