Jeremy Schuhknecht
Brenham,TX
Summary
Results-driven professional with a passion for financial service, customer service and career development, eager to leverage my skills, and learn new skills in the dynamic environment of Fidelity as a Customer Relationship Advocate. Dedicated to providing exceptional support to clients through inbound calls, I excel in addressing inquiries, resolving issues, and providing the best financial support to customers with precision and efficiency. Solid foundation in communication, problem-solving, and relationship-building, I am committed to personal and professional growth, embracing the unique opportunity at Fidelity to advance my career while delivering outstanding service to customers. I am ready to contribute to the success of both clients and the organization through personalized support, knowledgeable guidance, and a relentless pursuit of excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
GNC Live Well
Brenham, TX
01.2023 - Current
- Provided product information and answered customer questions.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
- Demonstrated knowledge of store products and services.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Food Runner
Chili's Restaurant
Brenham, TX
05.2022 - 08.2022
- Communicated with chefs regarding potential menu changes or specials for the day.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Ensured compliance with health code regulations related to food storage temperatures.
- Greeted and welcomed customers as they arrived at the restaurant.
Mechanical Assembly Technician
Hdlresearchlab
Brenham, TX
05.2021 - 09.2021
- Assembled and tested mechanical components to meet customer specifications.
- Read blueprints and schematics to understand assembly requirements.
- Inspected parts for accuracy before assembly process began.
Education
Associate of Applied Science - Business Administration And Management
Blinn College
Brenham, TX12-2024
Brenham High School
Brenham, TX09-2023
Skills
- Accurate Cash Handling
- POS system expertise
- Strategic Planning
- Conflict Resolution
- Strong Social Perceptiveness
- Strong interpersonal communication
- Strong Problem Solving
- Attention to Detail
- Asset Allocation
- Investment strategies
- Portfolio Management
- Strong Social Perceptiveness
- Trading Experience
- Microsoft Word Proficiency
- Microsoft Excel Proficiency
- Google Docs Proficiency
- General Technology Proficiency
Certification
- Google Cybersecurity Certificate (Currently Enrolled)
References
References available upon request.
Timeline
Retail Sales Associate
GNC Live Well
01.2023 - Current
Food Runner
Chili's Restaurant
05.2022 - 08.2022
Mechanical Assembly Technician
Hdlresearchlab
05.2021 - 09.2021
Associate of Applied Science - Business Administration And Management
Blinn College
Brenham High School