Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Arcy Cuellar

El Paso,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Bakery Assistant Manager

Albertsons Grocery Store
03.2021 - Current
  • Enhanced bakery sales by implementing creative marketing strategies and promotional events.
  • Streamlined bakery operations for increased efficiency by optimizing staff scheduling, inventory management, and daily production planning.
  • Boosted customer satisfaction with exceptional product quality control measures and personalized service initiatives.
  • Collaborated with the Bakery Manager to develop innovative products, keeping up-to-date with market trends and consumer preferences.
  • Improved customer loyalty by promptly addressing and resolving complaints, leading to an increase in repeat business.

Sales Associate

JCPenney
10.2019 - 01.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

No Degree - Marketing

El Paso Community College
El Paso, TX

High School Diploma -

Colegio Santa Maria
Ciudad Juarez
06.2018

Skills

  • Bilingual
  • Microsoft
  • Excel
  • Word
  • Phone Handling
  • Customer Service
  • Money Handling
  • Upselling
  • Inventory
  • Training and development
  • Attention to detail
  • Multitasking proficiency
  • Strong communication

Accomplishments

    Employee of the month twice in less than a year

Timeline

Bakery Assistant Manager

Albertsons Grocery Store
03.2021 - Current

Sales Associate

JCPenney
10.2019 - 01.2020

No Degree - Marketing

El Paso Community College

High School Diploma -

Colegio Santa Maria
Arcy Cuellar