Ardany Rojas Herrarte
Cayce,SC
Summary
A student seeking part-time work in customer facing roles, combining time management, multitasking, and fast skill acquisition. Known for strong interpersonal communication and collaborative teamwork. Focus on delivering positive customer experiences through reliable service and adaptable support. Eager to apply classroom knowledge to real world experiences, with a strong willingness to learn and contribute
Overview
1
1
Language
2
2
years of professional experience
Work History
Server/Bartender
Mai thai
West Columbia, South Carolina
08.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with team members to deliver high-quality service to customers.
- Effectively multitasked within a fast-paced environment.
- Maintained cleanliness and organization of the bar and dining areas.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Managed inventory of beverages and supplies to maintain availability. for beverages and supplies to ensure availability.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Trained new staff on service protocols and bar operations to enhance team effectiveness.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
Associate of Applied Science - Mechatronics
Midlands Technical College
West Columbia, SC05-2028
Skills
- Customer service
- Team collaboration
- Multitasking
- Time management
- Inventory management
- Inventory control
- Safety compliance
- Conflict resolution
- Problem solving
- Project management
- Communication skills
- Guest loyalty initiatives
- Customer focus
- Task prioritization
- Equipment maintenance
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Accomplishments
- Graduated high school as Honor with Distinction student.
Timeline
Server/Bartender
Mai thai
08.2024 - Current
Associate of Applied Science - Mechatronics
Midlands Technical College