Ardie Dorsey III
Capitol Heights,MD
Summary
Proven to enhance service speed and customer satisfaction at Piano Keys through meticulous drink preparation and sanitation practices. Demonstrated exceptional multitasking and empathy, notably improving client experiences at Classic Concierge. Skilled in efficient multitasking and cleaning, I excel in dynamic environments, prioritizing safety and support with a keen focus on achievements.
Professional hospitality worker with hands-on experience in fast-paced bar environments. Excels in maintaining bar cleanliness, restocking supplies, and supporting bartenders to ensure seamless service. Strong focus on team collaboration and adaptability to changing needs. Reliable, efficient, and customer-focused with excellent multitasking and organizational skills.
Overview
6
6
years of professional experience
Work History
Barback
Piano Keys
04.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Replaced empty kegs and soda syrups.
- Delivered food to customers at bar and tables; when its super busy.
Moving Helper
Mama's Movers
10.2020 - Current
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
- Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
Concierge
Classic Concierge
05.2019 - 06.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Keep the lobby clean & greet tenants with a smile.
Education
High School Diploma -
Largo Highschool
Upper Marlboro, MD05-2017
Skills
- Efficient multitasking
- Cleaning and sanitation
- Ice replenishment
- Ice restocking
- Bartender support
- Bartender backup
- Safety awareness
Timeline
Barback
Piano Keys
04.2024 - Current
Moving Helper
Mama's Movers
10.2020 - Current
Concierge
Classic Concierge
05.2019 - 06.2024
High School Diploma -
Largo Highschool
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