Summary
Overview
Work History
Education
Skills
Languages
Software
Interests
Timeline
Generic

Aredth Sanchez

El Paso

Summary

Tech Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses standard knowledge of standard operating systems, programming languages, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Passionate about Science and Technology, currently pursuing a bachelor's degree in Computer Science at the University of Texas at El Paso.

Overview

2
2
years of professional experience

Work History

IT Support Specialist

Blu Capital, LLC
03.2022 - 08.2024
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.
  • Installed and configured operating systems and applications.
  • Configured hardware, devices, and software to set up work stations for employees.

Collections Account Representative

Blu Capital, LLC
02.2022 - 08.2024
  • Collaborated on collection and dispute resolution issues.
  • Identified and discussed with management opportunities for improvements to procedures and internal controls.
  • Monitored accounts receivable aging and worked with various areas to address business needs.
  • Responded to requests for new or increased open account credit limits.

Education

Bachelor of Science - Computer Science

The University of Texas At El Paso
El Paso, TX
05-2028

Skills

  • HTML (Expert)
  • CSS (Expert)
  • Javascript (Intermediate)
  • Python (Advanced)
  • Java (Beginner)
  • GitHub
  • Excel
  • Microsoft Outlook

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Software

Windows

Linux

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Web Development and Design
  • Electronics and Circuit Building
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Supporting STEM education initiatives and mentorship programs

Timeline

IT Support Specialist

Blu Capital, LLC
03.2022 - 08.2024

Collections Account Representative

Blu Capital, LLC
02.2022 - 08.2024

Bachelor of Science - Computer Science

The University of Texas At El Paso
Aredth Sanchez