A. Reed Rammell
St. George,UT
Summary
Poised Case Manager and Mentor with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices. Works well with adults and teens in a professional and friendly demeanor. Able to work well in a high pace, high stress setting.
Overview
3
3
years of professional experience
Work History
Case Manager
Building Beginnings
01.2023 - 12.2023
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficient.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Youth Mentor
New Haven Residential Treatment Center
06.2023 - 12.2023
- Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
- Enhanced communication skills of mentees by conducting regular public speaking workshops and exercises.
- Developed personalized mentorship plans for each individual, resulting in improved self-esteem and confidence levels.
- Established a safe and supportive environment for open discussion, fostering strong relationships between mentors and mentees.
- Facilitated conflict resolution among peers, cultivating a culture of respect and understanding within the group.
Level 5 Associate
In-N-Out Burger
08.2020 - 06.2023
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Reduced wait times for customers with prompt order preparation and delivery.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Upheld high-quality standard of food presentation, ensuring each product met consistency guidelines before serving to customers.
- Assisted new employees with on-the-job training to ensure smooth integration into the workplace environment.
Education
Bachelor of Science - Social Work
Utah Valley University
Orem, UT12.2023
Skills
- Behavior Modeling
- Relationship Building
- Case Management
- Cross-Cultural Competence
- Group and Individual Sessions
- Youth Advocacy
Timeline
Youth Mentor
New Haven Residential Treatment Center
06.2023 - 12.2023
Case Manager
Building Beginnings
01.2023 - 12.2023
Level 5 Associate
In-N-Out Burger
08.2020 - 06.2023
Bachelor of Science - Social Work
Utah Valley University