Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Areena Dey

Queens,NY

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant

RiteCare Medical Center P.C
Queens, NY
04.2024 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Performed EKG tests on patients of all ages, including neonatal and geriatric.
  • Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
  • Assisted with specimen testing by collecting and labeling specimens for internal and laboratory analysis.
  • Performed blood draws and diagnostic tests, such as spirometry and peak flow measurements, to assess lung function.

Food Service Associate

New York Health And Hospitals
Elmhurst, NY
11.2022 - 05.2023
  • Provided customer service to patients by taking orders, answering questions and addressing complaints.
  • Served prepared meals to patients in a timely manner.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Ensured all HIPAA regulations were followed while handling confidential patient information.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.

Crew Manager

McDonald's
Queens, NY
06.2021 - 09.2022
  • Supervised and trained crew members on safety protocols, customer service standards, and job duties.
  • Created detailed reports tracking sales figures, labor costs, product availability.
  • Scheduled interviews for potential employees based on availability of managers involved in the hiring process.
  • Performed administrative tasks such as filing paperwork or creating documents related to employee records.
  • Assisted in training new employees on proper cash handling techniques and store operations procedures.
  • Assisted with resolving escalated customer service complaints.

Crew Member

McDonald's
Queens, NY
07.2020 - 06.2021
  • Scheduled interviews for potential employees based on availability of managers involved in the hiring process.
  • Worked closely with upper management to develop strategies for improving operational efficiency.
  • Verified all transactions were accurate, signed off on documents, and recorded discrepancies.
  • Provided excellent customer service to ensure a positive customer experience.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Education

Associate of Science - Nursing (Registered Nurse/RN)

CUNY LaGuardia Community College
Long Island City, NY
06-2026

EKG/Phlebotomy

Access Institute
Kew Gardens, NY
03-2024

High School Diploma -

Martin Van Buren High School
Queens Village, NY
06-2022

Skills

  • Leadership
  • Positive Attitude
  • Customer Service
  • HIPAA Compliance
  • Administrative Support
  • Written and verbal communication
  • Infection Control
  • Quality Assurance
  • Medical Terminology
  • Electronic Medical Records

Certification

  • Certified EKG Technician
  • Certified Phlebotomy Technician
  • Youth Mental Health First Aid
  • Bloodborne Pathogens Training

References

References available upon request.

Timeline

Medical Assistant

RiteCare Medical Center P.C
04.2024 - Current

Food Service Associate

New York Health And Hospitals
11.2022 - 05.2023

Crew Manager

McDonald's
06.2021 - 09.2022

Crew Member

McDonald's
07.2020 - 06.2021

Associate of Science - Nursing (Registered Nurse/RN)

CUNY LaGuardia Community College

EKG/Phlebotomy

Access Institute

High School Diploma -

Martin Van Buren High School

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Areena Dey