Areena Dey
Queens,NY
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
RiteCare Medical Center P.C
Queens, NY
04.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed EKG tests on patients of all ages, including neonatal and geriatric.
- Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
- Assisted with specimen testing by collecting and labeling specimens for internal and laboratory analysis.
- Performed blood draws and diagnostic tests, such as spirometry and peak flow measurements, to assess lung function.
Food Service Associate
New York Health And Hospitals
Elmhurst, NY
11.2022 - 05.2023
- Provided customer service to patients by taking orders, answering questions and addressing complaints.
- Served prepared meals to patients in a timely manner.
- Provided assistance with meal setup, serving, and clean up as needed.
- Ensured all HIPAA regulations were followed while handling confidential patient information.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
Crew Manager
McDonald's
Queens, NY
06.2021 - 09.2022
- Supervised and trained crew members on safety protocols, customer service standards, and job duties.
- Created detailed reports tracking sales figures, labor costs, product availability.
- Scheduled interviews for potential employees based on availability of managers involved in the hiring process.
- Performed administrative tasks such as filing paperwork or creating documents related to employee records.
- Assisted in training new employees on proper cash handling techniques and store operations procedures.
- Assisted with resolving escalated customer service complaints.
Crew Member
McDonald's
Queens, NY
07.2020 - 06.2021
- Scheduled interviews for potential employees based on availability of managers involved in the hiring process.
- Worked closely with upper management to develop strategies for improving operational efficiency.
- Verified all transactions were accurate, signed off on documents, and recorded discrepancies.
- Provided excellent customer service to ensure a positive customer experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Associate of Science - Nursing (Registered Nurse/RN)
CUNY LaGuardia Community College
Long Island City, NY06-2026
EKG/Phlebotomy
Access Institute
Kew Gardens, NY03-2024
High School Diploma -
Martin Van Buren High School
Queens Village, NY06-2022
Skills
- Leadership
- Positive Attitude
- Customer Service
- HIPAA Compliance
- Administrative Support
- Written and verbal communication
- Infection Control
- Quality Assurance
- Medical Terminology
- Electronic Medical Records
Certification
- Certified EKG Technician
- Certified Phlebotomy Technician
- Youth Mental Health First Aid
- Bloodborne Pathogens Training
References
References available upon request.
Timeline
Medical Assistant
RiteCare Medical Center P.C
04.2024 - Current
Food Service Associate
New York Health And Hospitals
11.2022 - 05.2023
Crew Manager
McDonald's
06.2021 - 09.2022
Crew Member
McDonald's
07.2020 - 06.2021
Associate of Science - Nursing (Registered Nurse/RN)
CUNY LaGuardia Community College
EKG/Phlebotomy
Access Institute
High School Diploma -
Martin Van Buren High School