Summary
Overview
Work History
Education
Skills
Timeline
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Areini Griffith

Orlando,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

Cook/Cashier Specialist

Tin & Taco
09.2022 - Current
  • Build positive relationships with customers to increase repeat business.
  • Help large volumes of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listen to customers, handle concerns quickly and escalate major issues to supervisor.
  • Offer advice and assistance to customers, paying attention to special needs or wants.

Cook/Cashier Team Lead

Janmvae Food Truck
08.2020 - 09.2022
  • Ensured customer satisfaction
  • Responded to customer inquiries, issued receipts, recorded customer suggestions, and wan responsible for processing transactions using cash register
  • Planned, prepared, and cooked food items to ensure highest quality service and experience for customers.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Assistant Manager

STX Oil Bar/ What's Da Scoop
06.2019 - 12.2020
  • Conducted merchant service and cash transactions
  • Worked with customers to determine their needs and then recommended right product to solve customer's problems
  • Used company literature and available training resources to stay up to date on product features and train oncoming team members.

Receptionist

Virgin Islands Housing Finance Authority
06.2018 - 08.2019
  • Update databases in accurate and timely manner to keep files current
  • Collect, mail, and copying correspondence
  • Phone receptionist.

Education

Some College (No Degree) - Business Accounting

University of Central Florida
Orlando, FL

Skills

  • Google Applications
  • Microsoft Office
  • Communication Tools
  • Critical Thinking
  • Communication
  • Data Processing
  • Teamwork
  • Social Media Expert
  • Service Standard Compliance
  • Customer Inquiries

Timeline

Cook/Cashier Specialist

Tin & Taco
09.2022 - Current

Cook/Cashier Team Lead

Janmvae Food Truck
08.2020 - 09.2022

Assistant Manager

STX Oil Bar/ What's Da Scoop
06.2019 - 12.2020

Receptionist

Virgin Islands Housing Finance Authority
06.2018 - 08.2019

Some College (No Degree) - Business Accounting

University of Central Florida

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Areini Griffith