Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Areli Almaraz

San Antonio,TX

Summary

Hardworking professional with proven relationship-building and time management skills. Highly skilled in customer service with valuable experience as a waiter and supervisor, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

2
2
years of professional experience

Work History

Server/Cocktail Bartender

54th Street Restaurant & Drafthouse
San Antonio, TX
07.2023 - 11.2024
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Assisted in training new servers and bartenders.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Supervisor

Alamodome
San Antonio, TX
06.2022 - 01.2024
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Trained new employees on company policies, job duties, and performance expectations.

Education

High School Diploma -

Raymond & Tirza Martin High School
Laredo, TX
05-2019

Some College (No Degree) - Financial Management

Northeast Lakeview College
Universal City, TX

Skills

  • Multitasking and organization
  • Positive and professional
  • Flexible and adaptable
  • Team building
  • Customer service
  • Analytical and critical thinking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary

Timeline

Server/Cocktail Bartender

54th Street Restaurant & Drafthouse
07.2023 - 11.2024

Supervisor

Alamodome
06.2022 - 01.2024

High School Diploma -

Raymond & Tirza Martin High School

Some College (No Degree) - Financial Management

Northeast Lakeview College
Areli Almaraz