Anyssa Vargas
Hialeah
Summary
Organized and dependable worker ,successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated team player towards company growth and client satisfaction. Customer- focused individual in a busy business environment where service is key.
Overview
10
10
years of professional experience
Work History
Server/Cocktail Bartender
Sports and Social
Miami, FL
08.2024 - Current
- Provided exceptional customer service by anticipating guest needs and responding promptly to inquiries.
- Maintained knowledge of menu items, specials, and promotions to enhance guest experience at all times.
- Trained new servers on operational procedures and customer service standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Freelance Artist
Salvation Tattoo Lounge
Coral Springs, FL
08.2023 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators.
- Established strong relationships and trust with clients as we worked on there personal projects.
- Managed studio operations efficiently, organized the workplace, taking deposits and scheduling appointments in the books.
- Guaranteed customer satisfaction with promptness and accuracy.
Assistant Store Manager
Famous Footwear Outlet
Sunrise, FL
02.2022 - 08.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Customer Service Specialist/Apparel Freight Processing Associate
Dick Sporting Goods
Sunrise, FL
08.2021 - 04.2022
- As a customer specialist I am responsible for giving excellent customer service to all customer/athletes that come through our store.
- Customer service includes making sure they were greeted and assisted on the floor, as well as making sure they were satisfied with the time they spent shopping through our merchandise.
- I worked the registers as a cashier/ cashier assistant , making sure transactions are done properly and assisting employees or customers with any help that is needed.
- Gained floor experience as well, assigned multiple shifts to merchandise trucks and the apparel team. This gave me opportunity to learn the merchandise and kept myself updated on the trending brands or styles.
Cashier/Front end Associate/Floor Associate
Marshalls Department Store
08.2018 - 08.2021
- Maintained a balance as a cashier and floor associate as I worked flexible schedules multiple departments to meet business needs.
- As a floor associate I arrange displays, make sure features demonstrate new merchandise, and maintain the store clean and organized. this position gave opportunity to build short term relationships with customers to encourage repeat business.
- As a cashier associate in the front end of the store, attended customers, and made sure they found everything well while shopping in our store departments.
- Both positions allowed me to be the first as well as the last impression of our store and verify the customer left with a pleasing customer experience.
Vendor/ Manager/ Liaison
Somerset Academy Wrestling club Volunteer
01.2016 - 01.2018
- Worked the concession stands selling food and oversaw the front tables selling tickets.
- I managed the Somerset High school wrestling team and made spreadsheets, controlled the scoreboard, and took care of the parents in the stands
- Assisted the coaches of different teams, under the main Coach, made sure all teams were set and organized for each tournament event.
- Worked a food booth at the 2017 Monster Energy NASCAR Cup Series weekend. I was in charge of managing one of the sides of the booth as a cashier and a server
- Controlled the flow of customer traffic and was responsible for monies collected from the food sales
- I acquired 300 volunteer hours within both years of managing the teams.
Education
Associate of Arts -
Broward College
Dual Enrollment -
Nova Southeastern University
High school student -
Somerset Academy High School
Pembroke Pines, FL01.2019
Dual Enrollment -
Keiser University
06.2018
Skills
- Fluent in Spanish and English
- Organization skills
- Microsoft Word
- Networking skills
- Client Consultations
- Operations Management
- Project Management
Timeline
Server/Cocktail Bartender
Sports and Social
08.2024 - Current
Freelance Artist
Salvation Tattoo Lounge
08.2023 - Current
Assistant Store Manager
Famous Footwear Outlet
02.2022 - 08.2023
Customer Service Specialist/Apparel Freight Processing Associate
Dick Sporting Goods
08.2021 - 04.2022
Cashier/Front end Associate/Floor Associate
Marshalls Department Store
08.2018 - 08.2021
Vendor/ Manager/ Liaison
Somerset Academy Wrestling club Volunteer
01.2016 - 01.2018
High school student -
Somerset Academy High School
Associate of Arts -
Broward College
Dual Enrollment -
Nova Southeastern University
Dual Enrollment -
Keiser University