Areli Castillo
Chicago,IL
Summary
Dedicated and detail-oriented professional with a strong background in data entry, customer service, and event coordination. Proven ability to maintain accurate records, resolve discrepancies using Excel, and deliver exceptional customer service. Adept at managing appointment schedules, invoicing, and successful collection efforts. Experienced camp counselor with a focus on creating engaging and memorable experiences. CPR and First Aid certified. Seeking an assistant role in daycare, hospital office desk, or school security to leverage skills and contribute to a dynamic team.
Overview
5
5
years of professional experience
Work History
Collection Specialist/Data Entry
Creative Railcar Marketing Services
Chicago, IL
10.2018 - Current
- Maintained precise records for a diverse clientele, ensuring data accuracy and integrity
- Utilized advanced Excel skills to identify and swiftly resolve discrepancies, upholding a high standard of accuracy
- Orchestrated seamless appointment schedules, delivering exceptional customer service in coordinating and managing invoices
- Proactively reviewed accounts for overdue balances, successfully implementing payment plans and facilitating timely collections
Camp Counselor
Second City Training Center
Chicago, IL
10.2018 - 08.2019
- Supervised 400+ campers aged 5-18, leading daily indoor events and activities
- Collaborated with the counselor team to create a fun and engaging summer experience
- Achieved CPR and First Aid certifications for camper safety
- Managed daily reports, evaluations, and back-office administration
Education
Associate of Arts - Criminal Justice
Wilbur Wright City College
Chicago, IL12.2023
Skills
- Microsoft Word
- Problem-Solving
- Google Drive
- Report Writing
- Relationship Building
- Quickbooks
- Excel
- CPR and First Aid Certified
Timeline
Collection Specialist/Data Entry
Creative Railcar Marketing Services
10.2018 - Current
Camp Counselor
Second City Training Center
10.2018 - 08.2019
Associate of Arts - Criminal Justice
Wilbur Wright City College