Areli Cruz Garcia
Cantina 73
Kannapolis,NC
2
Languages
4
years of professional experience
Dedicated server with exceptional customer service skills and a strong work ethic. Known for building lasting relationships with guests and effectively training new team members to enhance overall guest satisfaction.
Work History
Server
2 Years 4 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely food and drink service.
- Trained a lot of new servers, ensured they knew everything before they were left alone.
- went beyond just giving good service, made many friendships with customers.
Server
1 Year 3 Months- Resolved customer complaints promptly, maintaining a positive dining experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High School Diploma
- 4.0 GPA
- cum laude graduate
Associate of Science - Business Administration
Skills
Hospitality expertise
Customer service excellence
Guest relations management
Table management
Guest engagement
Professional demeanor
Guest service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Cantina 73
04.2024 - CurrentRead More
Server
Casa Grande
01.2023 - 04.2024Read More
A.L Brown High School
High School Diploma
Read More
Rowan-Cabarrus Community College
Associate of Science from Business Administration
Read More