Dedicated hospitality professional with a strong history of delivering outstanding customer service. Expertise in managing multiple tasks, addressing customer inquiries, and maintaining organized spaces. Committed to teamwork and adaptability in fast-paced environments, ensuring satisfaction and responsiveness to evolving needs.
Work History
Server
6 Months
Morning Harvest Cafe | 02.2026 - Current
Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Efficiently took and processed orders using point-of-sale system, enhancing order accuracy and speed.
Maintained cleanliness and organization of dining area, contributing to positive ambiance and compliance with health standards.
Assisted in training new staff on menu items and service protocols, promoting team cohesion and efficiency.
General Manager
10 Years 5 Months
Bummies On Main | 04.2015 - 09.2025
Oversaw financial performance, managing budgets and optimizing resource allocation for profitability.
Was in charge of all ordering, including food and beverage products.
Managed scheduling for both kitchen and serving staff.
Covered all shifts in every department in house as needed.
Formulated policies and procedures to streamline operations.
Simultaneously worked as both a restaurant manager while also working as a server at the same time.
Patient Care Assistant
1 Year
Ohio State Wexner Medical Center 11E Rhodes | 01.2013 - 01.2014
Provided compassionate patient support, ensuring comfort and meeting individual needs.
Assisted nursing staff in monitoring vital signs and reporting changes in patient conditions.
Handled all EKG and Phlebotomy responsibilities.
Floated floors as necessary.
Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.