Areli Hernandez Ceja
Antioch,CA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Medical Records Clerk
Premier Surgery Center
02.2018 - Current
- Managed medical records with attention to accuracy and compliance with HIPAA regulations.
- Collaborated with healthcare providers to resolve discrepancies in patient records and improve documentation accuracy.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Organized storage of physical records, optimizing space utilization and accessibility.
- Supported billing department by verifying patient information, reducing errors in invoicing.
- Trained new clerks on proper record handling and documentation procedures to maintain quality standards.
- Verified accuracy of patient information in medical records.
Front Desk Receptionist
Sky Dental
01.2018 - 09.2018
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Coordinated with dental staff to facilitate seamless patient flow and minimize wait times.
- Maintained accurate patient records in electronic health record systems, ensuring data integrity.
- Assisted patients with inquiries and provided exceptional customer service to foster a welcoming environment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Associate of Science - Accounting
Los Medanos College
Pittsburg, California, CA05-2024
Certificate - Medical Assistant
Contra Costa Medical Career College
Antioch, CA09-2017
Skills
- HIPAA compliance
- Fluent in Spanish
- Customer service
- Written and verbal communication
- Medical terminology understanding
- Medical records management
- Paperwork processing
- Filing systems expertise
- Medical transcription
- Teamwork and collaboration
- Problem-solving
Timeline
Medical Records Clerk
Premier Surgery Center
02.2018 - Current
Front Desk Receptionist
Sky Dental
01.2018 - 09.2018
Associate of Science - Accounting
Los Medanos College
Certificate - Medical Assistant
Contra Costa Medical Career College