Maritza Medina
Antioch,CA
Summary
Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mobile Sales Associate
T-Mobile
12.2022 - 08.2023
- Building and deepening relationships with customers through meaningful interactions
- Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics
- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Server & To-Go Specialist
Chilis Bar and Grill
02.2022 - 11.2022
- Explained menu items and suggested appropriate options for food allergy concerns
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Dining Hall Staff
Tre Vista Senior Living
06.2021 - 10.2021
- Ensured compliance with health codes through regular cleaning and sanitation practices, maintaining a healthy dining environment for all guests.
- Maximized seating capacity by efficiently managing table turnover rates during peak hours.
- Demonstrated flexibility in adapting to various roles within the dining hall staff as needed, such as cashiering or dishwashing duties when required.
Education
High School Diploma -
Deer Valley High School
Antioch01.2021
Associates in Nursing -
Los Medanos Community College
08.2024
Skills
- Proactive and Self-Motivated
- Attention to Detail
- Team Work
- Relationship Building
- Calm and Professional Under Pressure
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
Certification
BLS Certification - 10/15/23-10/31/25
Languages
Spanish
Native or Bilingual
Timeline
Mobile Sales Associate
T-Mobile
12.2022 - 08.2023
Server & To-Go Specialist
Chilis Bar and Grill
02.2022 - 11.2022
Dining Hall Staff
Tre Vista Senior Living
06.2021 - 10.2021
High School Diploma -
Deer Valley High School
Associates in Nursing -
Los Medanos Community College