Areli Maldonado-Martines

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Train and onboard employees on warehouse safety protocols, OSHA compliance, and emergency procedures
• Respond to workplace injuries and medical incidents, ensuring proper reporting and follow-up
• Develop and implement Standard Operating Procedures (SOPs) for safety and training programs
• Enforce OSHA regulations and company safety policies to maintain a compliant work environment
• Lead daily safety briefings and pre-shift meetings to communicate hazards and expectations
• Conduct routine safety audits and inspections; implement corrective actions to reduce risks
• Investigate workplace incidents and near-misses to identify root causes and prevent recurrence
• Monitor team adherence to PPE requirements and safety standards
• Coordinate ongoing training programs and maintain accurate training records
• Promote a strong safety culture through coaching, mentoring, and accountability
• Developed and updated warehouse SOPs for receiving, picking, packing, shipping, and inventory control processes.
• Trained new hires on warehouse procedures, safety standards, and equipment operation.
• Conducted hands-on coaching sessions that improved employee productivity and reduced operational errors.
• Created training manuals, visual guides, and onboarding materials for warehouse staff.
• Assisted management with process audits and workflow improvements.
• Maintained compliance with OSHA regulations and company safety policies.
• Collaborated with supervisors to identify training gaps and implement corrective action plans.

• Completed daily orders with expert picking and packing of shipments.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Monitored outgoing packages for proper labels and accurate address information.
• Recorded each completed job in equipment use log.
• Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
• Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
• Used Softwareto prepare bills of lading and shipping documents.

Quality Control

• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Communicated with production team members about quality issues.
• Monitored performance and generated reports detailing quality of product and defect rates.
• Created and deployed best practices to improve efficiency and reduce defects.
• Used Tool to inspect quality of products, taking note of functionality, appearance and other specifications.
• Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
• Introduced Software to quality inspection team to speed up processes and increase productivity.
• Examined Products for defects or issues, reported problems quickly and maintained high levels of accuracy.

Shipping Lead

• Supervised daily picking, packing, and shipping operations to ensure accuracy and efficiency
• Verified outgoing orders to confirm completeness and correct item selection
• Coordinated palletizing and staging of shipments for transport
• Prepared packing lists, shipping documentation, and bills of lading
• Loaded pallets into shipping containers while maintaining safety standards

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Liaised with vendors, contractors and professional services personnel to properly process orders.
• Kept records in CRM to maintain customer data.
• Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.

• Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Scanned packages and boxes and moved to loading dock for shipment.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Checked packing slips and other documentation to appropriately box items requested by clientele.
• Printed labels, packaged boxes and loaded into outbound containers.
• Removed items from shelves or storage bins and scanned tags.
• Pulled orders quickly to maintain demanding productivity goals.
• Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
• Checked inventory and selected products from specific locations based upon availability.
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.