Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arely Alva

Avon,CO

Summary

Hard working and dedicated customer service representative with 10 years of experience in the technology and retail industries. Known for being organized and strong team player. A critical-thinker with the ability to administer appropriate customer service in a timely manner with a calm demeanor, carrying out physical orders with effectiveness and determination. Dedicated to workplace satisfaction and business success. Excellent interpersonal skill and fast learner. Open to expanding my education and to learning new skills to be able to grow in the company.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Teacher

Miller Ranch Child Care Center
07.2023 - 05.2024
  • Assisted in creating an safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Supported student physical, mental, and social development using classroom games and activities.

Assistant Preschool Teacher

Eagle County School District
09.2022 - 06.2023
  • Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
  • Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
  • Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
  • Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Collaborated with lead teachers to develop and implement age-appropriate curriculum for preschoolers.
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Managed daily routines such as snack time transitions smoothly while maintaining a calm and focused environment.

UPS Store Clerk

UPS
08.2021 - 09.2022
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
  • Operated POS systems to accurately process customer purchases.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Part Time Sales Clerk

Carter's
06.2021 - 08.2021
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Collaborated with team members to achieve store sales targets and improve overall performance.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Processed payments and returns with accuracy and efficiency.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Opened and closed store by balancing cash registers and receipts.

Lead teacher/ Front desk

Family Learning Center
03.2021 - 06.2021

Assistant Director

Learning Tree
05.2020 - 12.2020

Lead Teacher

Family Learning Center
10.2019 - 05.2020

Assists director/ Infant supervisor

The Learning Tree Child Care Center
12.2018 - 10.2019

Lead Teacher

Family Learning Center
03.2017 - 08.2018

General Merchandise Clerk

City Market
11.2016 - 02.2017

Clerk

Stop n Save
09.2016 - 11.2016

Deli Manager

Wal-Mart
08.2015 - 09.2016

Education

Lead teacher in Early childhood -

Colorado Mountain College
Avon, CO
05.2018

High School Diploma -

New America High School
Edwards
05.2013

Skills

  • Microsoft Outlook
  • Front Desk
  • Reliable
  • Honest
  • Always on time
  • Customer service (10 years)
  • Responsible
  • Hard working
  • Bilingual
  • Critical Thinking

Certification

  • Lead Teacher
  • CPR Certification
  • First Aid Certification

Timeline

Lead Teacher

Miller Ranch Child Care Center
07.2023 - 05.2024

Assistant Preschool Teacher

Eagle County School District
09.2022 - 06.2023

UPS Store Clerk

UPS
08.2021 - 09.2022

Part Time Sales Clerk

Carter's
06.2021 - 08.2021

Lead teacher/ Front desk

Family Learning Center
03.2021 - 06.2021

Assistant Director

Learning Tree
05.2020 - 12.2020

Lead Teacher

Family Learning Center
10.2019 - 05.2020

Assists director/ Infant supervisor

The Learning Tree Child Care Center
12.2018 - 10.2019

Lead Teacher

Family Learning Center
03.2017 - 08.2018

General Merchandise Clerk

City Market
11.2016 - 02.2017

Clerk

Stop n Save
09.2016 - 11.2016

Deli Manager

Wal-Mart
08.2015 - 09.2016

Lead teacher in Early childhood -

Colorado Mountain College

High School Diploma -

New America High School
  • Lead Teacher
  • CPR Certification
  • First Aid Certification
Arely Alva