Arely Cervantes
Self Employed Services
Bellflower,CA
2
Languages
5
years of professional experience
Professional hospitality specialist with robust experience in fast-paced environments. Skilled in supporting servers, ensuring smooth operation, and enhancing guest satisfaction. Strong focus on teamwork, adaptability, and achieving high standards. Reliable and flexible with tasks, excelling in communication, organization, and customer service.
Work History
Server Assistant
2 Years 6 Months- Assisted servers in delivering food and beverages efficiently to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for patrons.
- Communicated effectively with team members to streamline service processes and improve workflow efficiency.
- Provided support during events by setting up and breaking down dining spaces to accommodate large groups.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business through personalized service.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
Volunteer
2 Years 1 Month- Coordinated volunteer schedules, ensuring optimal coverage for events and services.
- learned communication materials to inform parishioners about upcoming events and initiatives.
- Assisted in managing logistics for special events, improving overall attendee experience
- Supported fundraising activities through planning and execution, contributing to financial sustainability of programs.
- Assisted with special events and programs.
Server Assistant
3 Years 3 Months- Coordinated with kitchen staff to ensure timely preparation and delivery of orders during peak hours.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Education
High School Diploma
Skills
Teamwork and collaboration
Attention to detail
Positive and friendly attitude
Willing to learn
Responsible and trustworthy
Customer service
Cleanliness standards
Food safety
Adaptability and flexibility
Dish preparation
Dining customer service
Positive guest interactions
Clear communication
Team leadership
Cleaning
Decision-making
Guest service
Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server Assistant
Self Employed Services
02.2024 - CurrentRead More
Volunteer
Saint Dominic Savio Parish
07.2023 - 08.2025Read More
Server Assistant
Self Employed Services
06.2021 - 09.2024Read More
Somerset High School
High School Diploma
Read More