Arely De La Cruz
Mesquite
Summary
Dedicated professional with strong customer service skills and experience in team leadership. Proven ability to manage daily operations while driving efficiency and enhancing customer engagement.
Overview
4
4
years of professional experience
Work History
Coordinator
TJX Companies
Mesquite, TX
06.2024 - Current
- Oversees daily department operations, including merchandising, inventory flow
- Process new truck freight, organize the sales floor, set up displays, and maintaining backroom standards.
- Engage in team leadership by training, mentoring, and directing associates to ensure tasks are completed efficiently, while providing constructive feedback.
- Encourage loyal customers to apply to the rewards program
- Experience with cash office operations and money handling
Associate
Ross Dress for Less
Dallas, TX
12.2021 - 12.2023
- Implemented effective merchandising strategies to enhance product visibility and customer engagement.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Trained new associates on operational procedures, ensuring adherence to company standards.
- Processed transactions efficiently while providing exceptional customer service during peak hours.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
Education
Associate of Applied Science - Radiologic Sciences
Dallas College
Dallas, TX12.2027
High School Diploma -
W W Samuell High School
Dallas, TX05.2019
Skills
- MS office
- Work Planning and Prioritization
- Data entry
- Customer service
- Multitasking and organization
- Document management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Coordinator
TJX Companies
06.2024 - Current
Associate
Ross Dress for Less
12.2021 - 12.2023
Associate of Applied Science - Radiologic Sciences
Dallas College
High School Diploma -
W W Samuell High School