Arely Manriquez
Alabaster
Summary
Accomplished Senior Branch Account Executive with a focus on customer relationship management and policy development. Skilled in working with cross-functional teams to create and implement risk mitigation strategies. Recognized for driving compliance excellence and achieving measurable results.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Senior Branch Account Executive
PNC Bank
Birmingham
04.2019 - Current
- Identified risks and enhanced audit processes through team collaboration.
- Assisted in preparing compliance reports and audit documentation for review.
- Created comprehensive audit working papers by gathering supporting documentation.
- Executed effective risk mitigation strategies with cross-functional teams.
- Analyzed high-risk activities within portfolio by monitoring real-time transaction queues.
- Trained new hires on compliance standards and fraud detection techniques.
- Developed sales forecasts and schedules to meet productivity targets.
Senior Lead Teller
BBVA Compass Bank
Pelham
04.2019 - 09.2023
- Trained and mentored new tellers on customer service and operational procedures.
- Conducted regular audits of transactions to uphold accuracy and security protocols.
- Developed training materials, including job aids, handouts, and presentations.
- Managed simultaneous projects while meeting strict deadlines.
- Analyzed high-risk transactions for compliance with regulatory standards.
- Collaborated with external auditors to ensure accuracy and completeness of financial statements.
- Oversaw cash handling processes for high-volume transactions.
- Performed regular audits of ATMs for accuracy and adherence to company standards.
Education
High School Diploma -
Thompson High School
Alabaster, AL05-2018
Some College (No Degree) - Associates in Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- Compliance reporting and audit documentation
- Risk assessment and fraud detection
- Policy development
- Customer relationship management
Languages
Spanish
Native/ Bilingual
Certification
NMLS 2529353
References
References available upon request.
Timeline
Senior Branch Account Executive
PNC Bank
04.2019 - Current
Senior Lead Teller
BBVA Compass Bank
04.2019 - 09.2023
High School Diploma -
Thompson High School
Some College (No Degree) - Associates in Business Administration
Southern New Hampshire University