Arelys Garcia Vazquez
Waukegan,IL
Summary
Retail professional with proven track record in store leadership and operations. Known for enhancing team cohesion and driving sales through strategic planning and efficient resource management. Reliable team player with results-oriented approach and adaptability to changing business needs.
Experienced with managing store operations and leading teams to achieve business goals. Utilizes strategic planning and resource management to drive sales and improve customer satisfaction. Track record of effective problem-solving and enhancing team performance for optimal store outcomes.
Overview
9
9
years of professional experience
Work History
Store Lead Manager
The Children's Place
06.2022 - Current
- Developed and maintained strong vendor relationships, ensuring timely delivery of merchandise and favorable pricing terms.
- Implemented effective inventory management practices, reducing store shrinkage and improving stock availability.
- Managed loss prevention efforts by implementing theft deterrent measures and conducting regular audits of security procedures.
- Ensured compliance with all company policies, local regulations, and industry best practices related to safety, sanitation, and employment laws.
- Enhanced customer satisfaction by addressing and resolving complaints swiftly and professionally.
- Maintained high visual merchandising standards, creating an attractive shopping experience for customers.
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for improvement or growth opportunities.
- Cultivated a culture of excellence in customer service through ongoing training initiatives for frontline employees.
- Increased average transaction value through strategic product placement and upselling techniques.
- Managed staffing levels to ensure optimal coverage during peak periods without sacrificing efficiency or quality of service.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Server
Great Lakes Naval Station
12.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Inspected dishes and utensils for cleanliness.
Team Member
Six Flags Hurricane Harbor
05.2016 - 11.2017
- Collaborated with team to achieve operational goals and improve service delivery
- Maintained inventory accuracy through regular audits and system updates
- Assisted in training new team members on procedures and best practices
- Streamlined workflow processes, enhancing efficiency in daily operations
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Warren Township High School
Gurnee, ILSkills
- Store operations
- Policy enforcement
- Store maintenance
- Merchandise planning
- Sales analysis
- Customer service
- Problem-solving
- Friendly and positive
- Team leadership
- Verbal and written communication
- Team leadership and coaching
- Relationship building and management
Languages
Spanish
Full Professional
Timeline
Server
Great Lakes Naval Station
12.2022 - 05.2023
Store Lead Manager
The Children's Place
06.2022 - Current
Team Member
Six Flags Hurricane Harbor
05.2016 - 11.2017
Warren Township High School
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