Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Arelys Rojas

Glenview,IL

Summary

Knowledgeable Operational Manager with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Proficient in Spanish, facilitating effective communication across diverse audiences.

Overview

11
11
years of professional experience

Work History

Operations Manager

Ulta Beauty
03.2020 - 02.2024
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
  • Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
  • Conducted regular performance reviews, identifying areas for improvement and developing 30/60/90 action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw inventory tracking procedures, making certain accurate record-keeping was maintained consistently across all departments.

Store Manager

La Senza
09.2016 - 03.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage under 1.5% through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Co Manager/Manager of Operations

Body Central
08.2012 - 01.2015
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Facilitated inventory control and operational standards across multiple locations
  • Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
  • Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.

Education

Associate - General

South Suburban College
South Holland, IL
06.2018

Accomplishments

  • Achieved a .63 shrink result and dramatically reducing results from prior yr through effectively helping with inventory control.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 40 people in the development of multiple new store openings. Including leading operational tasks and training.

Timeline

Operations Manager

Ulta Beauty
03.2020 - 02.2024

Store Manager

La Senza
09.2016 - 03.2020

Co Manager/Manager of Operations

Body Central
08.2012 - 01.2015

Associate - General

South Suburban College

Similar Profiles

CREATE PROFILE
Arelys Rojas