Aretha Edwards
Saratoga Springs,Utah
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Effectively troubleshooting issues, maintaining confidentiality protocols and document analysis, with a knack for adaptability and fostering strong relationships.
Overview
4
4
years of professional experience
Work History
Records Technician
South Salt Lake Police Department
09.2021 - Current
- Enhanced records accuracy by implementing a comprehensive filing system and verifying all documents upon entry. Work closely with the Justice Courts, City Attorney's Office, Lieutenants, Sergeants, Detectives as well as department supervisors. Assure the proper dissemination/redaction process of documents/Case Reports ,Bodycam & Cad Calls. Validate, update , maintain, and submit entries made in the NCIC System.
- BCI Certified(Bureau of Criminal Identification)
- TAC Certified
- Archives & Records Certified
- Redacting Records Certified
- UCJIS Certified
- Well versed in Versaterm, NCIC, MDT, RMS, Evidence.com Spillman, Offender Watch, Caselle
- Sex/Kidnap/Child abuse Certified maintaining communication with the Registry UDC Interstate Compliance Unit
- Up to date/completion of all FEMA Emergency Management
- Maintain strict confidentiality standards, ensuring the privacy of sensitive information for the enquiring public and employees.
- Telephone and paging communications/equipment; receive, respond to and direct incoming telephone calls; query callers to identify needed assistance, determine appropriate division or office and direct calls accordingly.
- Perform secretarial and clerical related duties as needed to complete forms, memos, letters and/or other records related issues.
School Crossing Guard
South Salt Lake Police Department
09.2020 - 09.2021
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
- Assisted children in safely crossing streets, attentively assessing traffic conditions and potential hazards.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Promoted positive relationships with students, parents, and the community through friendly interactions while on duty.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
Education
Bachelor of Arts - Liberal Studies Edcation
Point Loma Nazarene University
San Diego, CASkills
- Confidentiality Protocols
- Listening Skills
- Document analysis
- Data Entry
- Adaptability and flexibility
- Telephone etiquette
- Effective Planning
- Teamwork and Collaboration
- Customer Service
- Reliability
References
References available upon request.
Timeline
Records Technician
South Salt Lake Police Department
09.2021 - Current
School Crossing Guard
South Salt Lake Police Department
09.2020 - 09.2021
Bachelor of Arts - Liberal Studies Edcation
Point Loma Nazarene University
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