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Reid Shamblin
Tampa,FL
Summary
Dynamic Records Technician with the Department of Children and Family Services, adept at crisis management and skilled in electronic filing systems. Proven track record in training staff and maintaining compliance through meticulous records management. Strong problem-solving abilities and a commitment to teamwork ensure effective support in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Records Technician
Department of Children and Family Services
08.2023 - Current
- Assigned and made determinations on child abuse cases.
- Processed and entered data into electronic record-keeping systems efficiently.
- Trained new staff on proper documentation procedures and systems usage.
- Updated records in accordance with agency guidelines to ensure consistency.
- Utilized crisis management techniques to de-escalate high-stress situations effectively.
- Proven ability to learn quickly and adapt to new situations.
CPI Intern
Department of Children and Family Services
05.2023 - 08.2023
- Assisted caseworkers in conducting family assessments and evaluations.
- Facilitated communication between families and service providers to ensure access to resources.
- Maintained accurate records of case files and documentation for compliance purposes.
- Participated in team meetings to discuss case progress and recommend strategies for improvement.
Education
Bachelor of Arts - Sociology
University of South Florida
Tampa, FL12-2024
Skills
- Skilled in deescalation during high pressure situations
- Microsoft Office (Excel, Word, Powerpoint)
- Document scanning
- Records management
- Electronic filing systems
- Database maintenance
- Confidentiality protocols
- Teamwork and collaboration
- Problem-solving
- Customer service
- Time management
Interests
Timeline
Records Technician
Department of Children and Family Services
08.2023 - Current
CPI Intern
Department of Children and Family Services
05.2023 - 08.2023
Bachelor of Arts - Sociology
University of South Florida
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