Arezo Ghahremani
Wayne,PA
Summary
Dynamic professional with a strong background in hospitality and critical thinking. Adept at handling customer inquiries and complaints, ensuring satisfaction, and fostering loyalty. Ready to apply skills in a fast-paced environment to drive exceptional service outcomes.
Childcare professional with commitment to high standards and delivering results. Proven track record in maintaining safe and stimulating environment for children while accommodating varying needs and schedules. Known for strong team collaboration and adaptability, ensuring seamless care and support.
Overview
3
3
years of professional experience
Work History
Barista
Tous Les Jours
Wayne, PA
05.2025 - Current
- Prepared and served high-quality coffee beverages according to customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Assisted customers with product selections, providing detailed information on menu items.
- Operated espresso machines and brewing equipment efficiently and safely.
- Handled cash transactions accurately, providing change and processing payments promptly.
- Collaborated with team members to optimize workflow during peak service hours.
- Restocked inventory supplies regularly, ensuring availability of essential ingredients and products.
- Engaged in training new staff on beverage preparation techniques and customer service protocols.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Babysitter
Wayne, PA
01.2023 - 02.2024
- Supervised children's activities, ensuring safety and engagement.
- Prepared nutritious meals and snacks tailored to dietary needs.
- Assisted with homework and educational activities, promoting learning.
- Maintained a clean, organized environment conducive to play and study.
- Communicated effectively with parents regarding child development and behavior.
- Developed engaging games and crafts that fostered creativity and teamwork.
- Monitored children's health and well-being, addressing concerns proactively.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Education
High School Diploma -
Conestoga High School
Berwyn, PA06.2028
Skills
- Time management
- Attention to detail
- Friendly and outgoing
- Cash handling
- Exceptional customer service
- Team leadership
- Cash register operation
- Hospitality service expertise
- Inventory management
- New hire training
- Critical thinking
- Maintaining safe environment
- CPR certified
Accomplishments
- one of 4 girls on an all boys wrestling team
- red cross certified
- volunteer work
Languages
Spanish
Limited Working
English
Native or Bilingual
Persian
Native or Bilingual
Interests
- Gym Workouts
- Team Sports
- Volunteering
Timeline
Barista
Tous Les Jours
05.2025 - Current
Babysitter
01.2023 - 02.2024
High School Diploma -
Conestoga High School