Arezoo Rostamian
Healthcare Account Manager with Expertise in Patient Care and Medical Supplie
Los Angeles,CA
Summary
Results-driven healthcare professional with a focus on exceptional patient care and building strong client relationships. Graduated Magna Cum Laude from West Los Angeles College, proactively integrating advanced medical technologies and thriving in fast-paced environments. Adept communicator with a customer-centered approach, fostering collaboration. Committed to delivering outstanding service and making a meaningful impact within a medical office.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Account Relationship Manager
DV Medical Supply
Gardena, CA
07.2022 - Current
- Oversaw pharmaceutical distribution for 140 accounts
- Sourced 10,000+ products, improving profitability
- Attained highest sales on exclusive product, generating $5k profit, $20k revenue.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
- Collaborated with various departments to improve communication and deliver individualized customer solutions.
- Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction.
Patient Liaison
ProMed Medical Supplies
Encino, CA
01.2019 - 06.2022
- Customer Service
- Assessed patient needs, facilitated orthopedic brace purchases
- Exceeded sales objectives through cold calling and meetings
- Consistently recognized top salesperson, exceeding targets with leading completed orders.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
Account Relationship Manager
Kian Medical
Mission Viejo, CA
01.2017 - 01.2019
- Provided lab services, specialized in blood tests and rehab centers
- Represented cutting-edge technologies for infectious illness testing
- Exceeded sales targets by 10%, implemented efficient strategies
- Acknowledged for best marketing strategy in July 2018.
- Achieved client loyalty through quality, productivity, service and proactive management.
Account Coordinator | Key Account Specialist
Boschra Tajhiz Arya-Medical Devices, Inc
Tehran, Iran
02.2009 - 08.2015
- Managed trade operations and obtained rights from global orthopedic manufacturers
- Achieved highest sales and profitability margins, served 250 hospitals and clinics
- Recognized as employee of the month in 2012, elevating the company to top 50 providers in Iran.
- Pitched ideas, developed strategies, devised and implemented creative marketing plans, improved brand recognition and loyalty and increased market share.
Dental Assistant Volunteer
Dental Care 2000 Plus
Monrovia, CA
01.2022 - Current
- Assisted in dental procedures, ensuring infection control protocols
- Provided instruments, scheduled efficiently, and documented charting
- Supported various dental procedures, including scaling and fillings.
- Helped to perform common and skilled procedures.
- Applied clinical safety procedures to protect patients and staff.
Education
Bachelor of Science - Dental Hygiene
West Los Angeles College
12.2025
Associate of Arts - Health Professions And Health Sciences
West Los Angeles College
Culver City, CA06.2023
M.S - Medical Informatics Management
TajhizBoschraProMedAmirkabir University of Technology
Iran2012
B.S - Biomedical Engineering (Bioelectric
IAU University of Science & Research
Iran2006
Skills
- Patient Care & Customer Service
- Bilingual:
- English & Farsi
- Medical Devices & Equipment
- Microsoft Office & Zoho CRM
- Problem Solving & Conflict Resolution
- Infection Control Protocols & proficiency
- Clerical Support
Certification
• Infection Control in the Dental Setting (8 CEU), West Los Angeles College, May 2023
publications
"Recording Arm Biceps and Triceps EMG Signals and Analysis of Two Motional Classes (Abduction and Adduction) by Artificial Neural Network"
Med and Lab Journal, 2007, Volume 7, Issue No. 79
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
Account Relationship Manager
DV Medical Supply
07.2022 - Current
Dental Assistant Volunteer
Dental Care 2000 Plus
01.2022 - Current
Patient Liaison
ProMed Medical Supplies
01.2019 - 06.2022
Account Relationship Manager
Kian Medical
01.2017 - 01.2019
Account Coordinator | Key Account Specialist
Boschra Tajhiz Arya-Medical Devices, Inc
02.2009 - 08.2015
Bachelor of Science - Dental Hygiene
West Los Angeles College
Associate of Arts - Health Professions And Health Sciences
West Los Angeles College
M.S - Medical Informatics Management
TajhizBoschraProMedAmirkabir University of Technology
B.S - Biomedical Engineering (Bioelectric
IAU University of Science & Research
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