ARGENIS LEAL
Brooklyn,NY
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
9
9
years of professional experience
Work History
Cashier/Shelf Stocker
Weingarten Health Food
Brooklyn, NY
02.2023 - 03.2026
- Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
- Assisted customers in locating health food products, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area, contributing to positive store environment.
- Collaborated with team members to streamline checkout procedures, increasing transaction speed.
- Resolved customer inquiries and complaints promptly, fostering customer loyalty and satisfaction.
- Trained new cashiers on operational procedures and best practices for efficient service delivery.
- Monitored inventory levels at registers, supporting replenishment efforts and minimizing stockouts.
- Implemented improvements in checkout workflow, reducing wait times during peak hours effectively.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Reduced processing errors by meticulously following transaction procedures.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Implemented improvements in shelf arrangement for increased visibility of promotions and sales items.
- Unloaded arriving product stock and moved to store display areas.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
Sales Associate/Shelf Stocker
Jimmy Jazz
Brooklyn, NY
01.2021 - 02.2023
- Enhanced customer satisfaction by providing personalized shopping experiences and expert product knowledge.
- Managed inventory levels, ensuring accurate stock availability and timely replenishment of merchandise.
- Collaborated with management to develop promotional strategies that increased foot traffic and sales revenue.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions and provided detailed product information.
Porter Cleaning
NYSC Sports Club
Brooklyn, NY
12.2019 - 01.2021
- Managed daily cleaning and maintenance of sports facilities, ensuring a pristine environment for members.
- Assisted in setup and breakdown of events, coordinating logistics for smooth operations.
- Maintained inventory of cleaning supplies and equipment, facilitating timely replenishment and organization.
- Provided excellent customer service by responding promptly to member inquiries and requests.
- Developed efficient workflows for routine tasks, improving overall operational effectiveness.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
Sales Associate/ Shelf Stocker
Dna Footwear
Brooklyn, NY
07.2017 - 11.2019
- Exceeded sales targets through effective customer engagement and product knowledge.
- Developed strong relationships with customers to ensure repeat business and loyalty.
- Managed inventory levels, ensuring optimal stock availability for seasonal promotions.
- Collaborated with management on visual merchandising strategies to enhance store appeal.
- Analyzed sales trends to identify opportunities for upselling and cross-selling initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Sunset Park High School
Brooklyn, NY06-2018
Skills
- Work ethic and integrity
- Customer service excellence
- Patience and empathy
- Cleaning and sanitizing
- Cash register operation
- Professionalism and courtesy
- Product restocking
- Attention to detail
- Merchandise restocking
- Tech savvy
- Team Assisting
- Hardworking
- Fast Paced
- Determined
- Loyal
- Strong Communication
- Barcode Scanning and Labeling
- Visual merchandising
- Promotions and discounts
- Receipt handling
- Ordering and stocking
- Honest and dependable
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cashier/Shelf Stocker
Weingarten Health Food
02.2023 - 03.2026
Sales Associate/Shelf Stocker
Jimmy Jazz
01.2021 - 02.2023
Porter Cleaning
NYSC Sports Club
12.2019 - 01.2021
Sales Associate/ Shelf Stocker
Dna Footwear
07.2017 - 11.2019
High School Diploma -
Sunset Park High School